MMA inverter welder characteristics:

FAQ

MOQ:

· If you need OEM service or need to distribute our brand? the quantity will be different accordingly,and different model with different MOQ. Please Contact us for more information.

· If you need small quantity for your own use, and you can accept our brand,small quantity could be acceptable.

Payment:

· TT/ LC/Paypal/Western Union etc.TT payment would be preferred for bulk quantity order: 30% deposit and the balance 70% before the shipment.

Delivery time:

· Sample order or small quantity order,we can delivery within 3 days.

· OEM service or other big order,it takes around 20 days after confirming the advance payment

Samples:

• Yes,Sample order are accepted,The samples will be charged reasonably according to the negotiation between us.

Can we mix different items in one container?

· Yes,you can order different model to mix one container,and even you need some other products,we would like to offer help.

What about the after sales service?

• 12 months guarantee time will be provided. The effective time calculated from the date of BL
• 1% to 2% free spare parts(PCB or other easy-damage components) to you for your maintenance.
• If need any spares urgently,we will send by Courier or by air within machine warranty period.
• If you meet any problem which can't be fixed by yourself, we will provide technical support through video.

If any other urgent problem happen, our salesmen and technicians will go to your company to inspect and repair, and offer solutions

Q: Are you trading company or manufacturer ?
A: We are factory and since 2005.

Q: why you should buy from us compared to other suppliers?
A: 1.It is because we could assure stable quality through strict quality control and professional quality assurance staff. that is why many other well known brands choose us for OEM service.
2. Timely delivery time could be acheived.Mass production, keeping a certain amount of inventory.

Q: How long is your delivery time?
A: Generally, it is about 2 days if the goods are in stock. or it is 5-15 days if the goods are not in stock, it is according to
the order quantity.

Q: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample.depend on the model.

Q: what is about warranty time?
A: Our warranty time is 12 months,within warranty time we provide parts for free if needed,outside warranty time,we provide parts
at cost price, After sale service will be provided without time limit.

Q: What is your terms of payment ?
A: When the payment is ≤5000USD, 100%TT in advance; when the payment is ≥5000USD, 30% T/T in advance , the balance will be paid
before delivery.

Q: Where is your factory?
A: Our factory is located in Shenzhen city.

Q: Does your factory accept OEM? What's the MOQ?
A: Of course, we always do OEM for our customers abroad. The MOQ quantity is based on machine model