Q1: Can I have a sample for testing?
A: Yes, we can support sample. The sample will be charged reasonably according to the negotiation between us.

Q2: Can I add my logo on the boxes/cartons?
A: Yes, we have R&D capability and professional & efficient team, OEM and ODM are available from us.

Q3: What are the benefits of being a distributor?
A: Special discount marketing protection.

Q4: How can you control the quality of products?
A: Yes, we have engineers ready to assist customers with technical support problems, any issues that may arise during the quoting or installation process, as well as aftermarket support.

Q5: Can we mix items in full container?
A: Yes. We ship our products in bulk, usually 40 feet high cube containers, but 20 feet containers are also acceptable.

Q6: Can I have a visit to your factory before the order?
A: Sure, welcome your visit to our factory.

Q7: What about the samples?
A: We can supply samples.But we should charge the sample fee.And we will return after order confirmed.Customer should be responsible for the shipping fee when they require specific delivery method.

Q:Can you help me design or modified the products as we request?
A:We have a R&D capability and professional&efficient team,so custom service and OEM/ODM are welcomed. We Will try our best to make it out as long as you have a good idea.

Q8:What about the after-sales services?
A:12 months guarantee time will be provided. The effective time calculated from the date of BL

1% to 2% free spare parts(PCB or other easy-damage components) to you for your maintenance.

If need any spares urgently,we will send by Courier or by air within machine warranty period.

If you meet any problem which can't be fixed by yourself, we will provide technical support through video.

If any other urgent problem happen, our salesmen and technicians will go to your company to inspect and repair, and offer solutions.