FAQ

MOQ:

· The different products with different MOQ. Contact us with more details.

· If with stock, 1-5 sets could be acceptable as well.

Payment:

· TT payment would be preferred: usually 30% deposit and the balance before shipment

Delivery time:

· Around 30 days after confirming the payment

Sample Issue

• Once price and order confirmed, we will be glad to send you the required samples for reference.

First time to use this kind of machine

· There is an English manual or guide video that show you how to use machine.

· If you still have any question, please contact us by e-mail /phone / online service.

If any problem with machine after receiving

• 24 hours to support by E-mail/calling

• Free parts could be sent to you in machine warranty period.

Why choose us?

• We are welding machine MANUFACTURER,so we can offer better price and after-sale service and shorter delivery date.

• We use all new components,IGBT tube, diode,capacitor and so on imported components.

• We adopt SMT technology to decrease failure rate and it is convenient to repair the welding machine and reduce the cost of repairing,we just need to change the bad pcb board.

• We provide Warranty period of 1 to 2 years for all our items.

  Do you have any concerns about the after-sales service of the welding machines you buy?

  We have a complete set of after-sales service system to ensure that you have no worries about purchasing.

  1. We provide quality assurance service for up to 12 months wanrranty. The effective time of service is calculated form the date of purchase or Boarding date of BL.

  2. For each order, we will provide 1% free PCB or key components for your maintenance.

  3. If you encounter problems which can't be fixed by yourself, we can provide technical support through video communication.

  4. If bad quality problems occur, our salesmen and technicians will personally go to your company to inspect and repair, and offer solutions.