Packaging & Shipping

Shipping :
1. DHL / UPS / FedEx / TNT , Door-to-Door.
2. By Air or by Sea , for FCL; Airport/ Port receiving.
3. Customers Specifying Freight Forwarders or Negotiable Shipping Methods.
4. We choose the best and safe packaging material to make sure your orders won't be damaged during delivery.

About us

KOSUN was established in 1992,is a High-Tech and OEM/ODM factory more than 28-year experience with R&D,Tooling,Production and Marketing. Kosun specialized in Mobile Phone Accessories,including Apple MFi Cable and Micro&Type C cable,Wall Chargers,Car Chargers,Wireless Chargers,Powerbanks etc..electronic products.

KOSUN has about 800 employees,covers 25000㎡ with whole set of SMT and AI workshops,injection workshop and 59 productions lines to guarantee a daily capacity for chargers is 30000pcs,cables is 80000pcs and power bank is 20000pcs.

We are Apple MFi Licensee, WPC Member, Wal-Mart and Tesco Audited factory, also certified by ISO9001:2015/ISO14001:2004/BSCI,with full certification including CB/UL/ETL/FCC/GS/PSE/SAA/CE/ROHS/BIS and ect. mandatory security certifications for products.

Our Services
1. The 12 Months Warranty:
We will provide 12 months warranty after shipment.
Exchanging Goods Policy:For defective goods,please send us the pictures to confirm then we will give you the replacement during warranty period.
2. Strict Quality Control:
All Products must be strictly tested by QC department before shipping.
3. OEM order Welcome:
We can accept OEM order anytime.
4. Small Quantity Acceptable
No MOQ Limit before bulk orders.
5. Good Aftersales Service.
Any questions on technical issues,welcome to contact us anytime.We will help you solve at first time.
6. Quality Test Service (Supplier supervision service)
If we established cooperative relationship,you buy goods from other China suppliers in the future then need to test the quality . We can provide quality inspection and transport service for you.

Q1: Where is your factory located? Can I visit there?

A: Our factory is located in Yinghaosheng Ind. Park, Dayangtian Dev. Area, Fuyong, Bao'an,Shenzhen,China. You are warmly welcome to visit us.

Q2: How does your factory do regarding quality control?
A: We have three full inspections during mass production, and there are inspections after the completion of production to ensure that all functions and appearances are qualified. After shipment, our products support a one-year warranty.

Q3: How long does delivery take?
A: Sample lead time: 1-7 days.
Bulk orders lead time: In stock: Ready for delivery.
Bulk orders lead time: Out of stock: About 20-45 days

Q4: The return and exchange policy?
A: If quantity question, we'll pay the cost for return delivery and free repair to you.

Q5: How can I get your free sample?
A: Yes, for small quantity cable we can provide for free. For big quantity samples, you should pay us and will return it to you when mass production.

Q6: How long is the warranty period?
Our products come with 1-year manufacturer's warranty.

Q7: How to order in bulk?
Step 1: Choose models and products you wanted and confirm the samples and other printing information.
Step 2: Send us a PO and we'll make a PI for you to confirm the order details.
Step 3: Arrange the payment after we confirm your order.
Step 4: Delivery your goods after finish mass production.