Common Questions and Answers (QA) for MDVR

Q: What shall we do when a problem that could not be solve occurs to the product?
A: Record product model and software version number and submit detailed problem description to our technical support engineer for analysis. Detailed description will be very helpful to our analysis.

Q: What shall we do when the mobile device has no video output?
A: 1. Check the power status of the device. If only one blue indicator is lit up, it indicates that the device is still in standby mode and not powered on; at the same time, check if red or yellow cable of the main power is supplied normally; If not, the device cannot be started.
2. Check if the display is powered and if the display video is switched to AV status.
3. Check the connection status of the video output cable and display.
4. Check the lock status the mainframe lock; the device can be started only when the lock is locked.

Ø 2channels RS232 +2channel RS485.

Ø Superior network function, support mobile SMS to configure parameters and obtain device information.

Ø Support Video&Audio monitoring,2-way Intercom, PTZ control, manually Alarm,Over-speed,Geo Fence etc through remote control platform.

Ø 8CH alarm inputs (Doors, lights, steering, braking, reversing and all types can be configured), Can support kinds of response linkages.

Ø 4CH alarm output, Support the linkage acousto-optic alarm, cut off fuel oil/power,etc .

Ø Support Local Auto-photo when alarm input,device pictures preview function;

Ø All Aviation connectors, Super stable, High Anti-shock,Easy installation Plug in and out.

Ø Unique WINDOWS 8 interface, Easily Smart GUI Interface, Fluent system interface is intuitive and perfect.

Ø Support SD card Remote Software Upgrade/OTA remote upgrade automatically, partition backup technology upgrade don't crash.

Ø Support mobile phone remote monitoring, and 3G call function

Ø Supporting the ministry of communications 808 agreement, extensible PTZ control, POS, oil flow sensor, LED advertising screen, etc

Ø Can be batch functional customization according to customer's requirements