Support and Services:

We provide technical support and service for Multi Packing Machine to ensure that users have the best experience with the product . Our team of experienced engineers is available to answer any questions you may have about the product , offer advice on optimizing its performance and help troubleshoot any issues that arise.

We also offer regular maintenance services to keep your EIGHT-POSITION AUTOMATIC PRE-MADE POUCH PACKAGING MACHINE running smoothly . Our technicians can inspect the machine , identify any potential problems and provide the necessary repairs or adjustments to ensure optimal performance .

If you have any questions or require assistance with your Electric packing machine , please contact our technical support team for assistance.

Packing and Shipping:

The EIGHT-POSITION AUTOMATIC PRE-MADE POUCH PACKAGING MACHINE is shipped in sturdy cardboard boxes for secure transport . The box is safe from weather , dust , and other external factors that could damage the product . The product is also wrapped in protective plastic , foam , or other materials to cushion the product from shocks and vibrations during transit.The box also contains instructions for use and other necessary paperwork.

The package is marked with a unique serial number to identify the product and any other information necessary for shipping.We use trusted, reliable courier services for delivery,and shipping costs are added to the cost of the product.Customers will receive an email with tracking information once their order has shipped.

FAQ:

Q1: How to find a Packing machine suitable for your product?

Tell us about your product details and packing requirements.

1. What kind of product you would like to pack?

2. The bag/sachet/pouch/bottle size of you need for the product packing(the length and width).

3. The weight/ml of each pack you need.

4. You requirement for the machines and the caps style.

5.the machine line capacity do you want per hour,

Q2: Is engineer available to serve oversea?

Yes, but the travel fee is responsible by you.

In order to save your cost, we will send you a video of full details machine installation and assist you till the end.

Q3. How can we make sure about the machine quality after placing the order?

Before delivery, we will send you the pictures and videos for you to check the machine quality.

And also you can arrange for quality checking by yourself or by your contacts in China.

Q4. We are afraid you won't send us the machine after we send you the money?

We have our business license and certificate . And it is available for us to use Alibaba Trade assurance service , guarantee your money and guarantee your machine's on-time delivery and machine quality.

Q5. Can you explain me the whole transaction process ?

1. Sign the Contact

2. Arrange 30% deposit to our factory

3. Factory arrange production

4. Testing & detecting the machine before shipping

5. Inspected by customer or third agency through online or site test.

6. Arrange the balance payment before shipment.

Q6: Will you provides the delivery service?

A: Yes . Please inform us of your final destination , we will check with our shipping agent to quote the shipping cost for your reference before delivery.