Pre-sales service:

1. We provide presales service in various forms, making investment budge, manufacturing, planning, so that customers can make a reasonable plan with less cost.

2. We will fist check customer’s goods and goods size, then we will recommend suitable wrapping machine to 100% suitable.

3. We will recommend and offer machine according to customer’s use and purchase budget.

In-sale service:

1. We will supply each manufacturing step photo for customer checking on time.

2. We will prepare packing and shipment according to customer’s needing in advance.

3. Testing the machine and making video for customer’s checking.

After-sale service:

1. We will guarantee the machine quality for 2 years.

2. We provide free training and answer customer's question on technology in time.

Q1: What’s the MOQ of the machines?

The MOQ is 1 set.

Q2: What’s the carton material does the machine use?

3-layer or 5-layer corrugated cartons.

Q3: Is the machine Full-automatic or Semi-automatic?

There’ re both full-automatic and semi-automatic.

Q4: Which model carton sealing machine is suit for our requirement?

Please send us your carton size(carton drawing with dimension on it is rather helpful),then we can recommend the right machine for you.

Q5: Is the carton sealing machine can be connected with production line?

Yes, it can be connected with the production line or single operating. Q6:What’s the warranty of the machine?

It’s 1 year warranty except the consuming spare parts Lifetime maintenance.

Q7: Can you provide customization service for us if we have the special requirements?

Sure, we can provide customization service for you.

Q8: What’s the added value service of your machine?

We provide free training for your operator and machine maintenance at our factory in China.Or provide you the technical video for your reference.