FAQ

Q: Are you a manufacturer?
A: Yes, we are a manufacturer. We have our own factory and strong supply chain as well as professional sales team.
Q: Can you send samples?
A: Of course, we can send samples all over the world, our samples are free, but customers need to bear the Courier costs.
Q: What is the loading port?
A: Under normal circumstances, we ship from Shanghai, Tianjin, Qingdao, Ningbo ports, you can according to your needs
designate other ports.
Q: About the price of the product?
A: Prices vary from period to period due to cyclical changes in raw material prices.
Q: What certifications do you have for your products?
A: We have ISO 9001, SGS, EWC and other certifications.
Q: How long does your delivery time take?
A: Generally speaking, our delivery time is within 7-45 days if the demand is very high
Large or customized products, delivery time to be agreed.
Q: Can I visit your factory?
A: Of course, we welcome customers from all over the world to visit our factory.
Q: Are the products inspected before loading?
A: Of course, all our products are subjected to rigorous quality testing before packaging.
Q: How to package the product?
A: The inner layer is covered with waterproof paper and the outer layer is secured with iron packaging
Fumigated wooden pallets. It can effectively protect the product from corrosion in the ocean process Transport.
Q: What are your payment terms?
A: Payment <=1000 USD, 100% in advance. Payment >= $1000, 30% T/T in advance, balance before delivery or based
Copy of bill of lading or sight credit.
Q: What are your working hours?
A: Generally speaking, our online service time is: 8:00-22:00, after 22:00, you can give us a message, we will reply to each
message in time. We will respond to your inquiry the next business day.