Our Service
1. We provide pre-sales, sales and after sales service, especially one year of free maintenance warranty.
2. If there are problems with the machine parts, customer can take pictures and send to us by email to explain the situation, we will help to solve it on line or by email within 24 hours. If the problems cannot be solved, we will send the spare parts to customer within 7 working days.
3. If there are big problems of the machine caused by wrong operation, we will arrange professional engineer to solve the problem in customer's factory, but all the cost including visa, air fare and accommodations must be paid by customer.
Payment and Shipemnt:
Warranty time | One year of quality guarantee for main parts |
Delivery time | 15 working days from down payment receipt. |
Terms of payment | After signing sales contract, T/T 30% down payment in 7 working days, the balance 70% paid by T/T before shipment after test run in the seller’s factory. |
Shipment | 1X40’GP |
FAQ:
1.Do you provide customized?
Sure, we can design the equipment according to the data of the structural section you provide. We are professional sheet metal forming machine designer and manufacturer.
2.Do you have after sales support?
Yes, we are happy to give advice and also have skilled technicians available to maintain the machine if needed.
3.How to visit your company?
Our factory is located in Yueyang City Hunan Provice. Please advise the visiting date in advance, we can pick up you from Airport or Railway station.
4.You are trade company or factory?
We are Manufacturer.
5. Why your price is higher than others?
As we persist on that each factory should put quality at the first place. We spend time and money on developing how to make machines much more automatic, accurate and high quality.
6.Do you have overseas engineers?
Yes, we not only provide overseas engineers, but also provide technical training.