Huawei eSpace U2990 Operation & Maintenance Unit U29M01OMU 128E1/T1 for single frame
Huawei eSpace U2990 Operation & Maintenance Unit U29M01OMU. Huawei Contact center CC-ACD U2990, it is designed for middle and large contact centers, comparing with UAP3300, the capacity is bigger, reliability is higher and they support video features. The U2990 share the same architecture with U2980, but it is 7U height, 1250W power consumption, can support 1080 agent and 1080 IVR simultaneously. It also has front slots and behind slots, and each has 14 slots, which means it can be inserted into more service boards to expand bigger capacity. U2980 has powerful media resource ability, including voice announcement, digital collection, voice record, fax TTS ASR and outbound detection. U2990 supports voice function as well as the video function, it can play AVI or 3GP video file to customer, it supports H.263, H.264 and MPEG-4 codec. Once the product connects to CTI, it can provide video IVR and video agent function for customer, the video service will give the customer better experience and increase customer loyalty. This is the ALL-IN-ONE solution ¨C CTI, IVR, Report and other application systems can be embedded in U2980 and then one U2990 frame can provide a total contact center solution. These application are pre-installed, this can increase implementation speed and reduce implementation difficulty.
U2990 Specifications | |
Maximum Number of Users | 30,000 subscribers for single frame, and maximum of 300,000 subscribers by 7 frames cascading |
Trunk interfaces | 128E1/T1 for single frame |
Signaling Protocol | E1/ISUP, E1/TUP, E1/PRI, T1/PRI(ITU-T standard), SIP |
Codec | G.711, G.729, G.722, G.722.1, G.722.2, G.723, iLBC, AMR/EVRC |
Number of Meeting Channels | 480 participants for each meeting hall |
BHCC | 180K (single frame)/1800K(7 frames cascading) |
Power Supply | DC: -57V~-40V, Standard: -48V Power supply redundancy(totally 2 pairs of power modules, and each pair supply power for half of the frame) |
Maximum Power Consumption | 1250W(fully configured) |
Dimensions | 7U frame Height:312mm, Width:442mm, Depth:409mm |
Environment | Temperature: 5°C~45°C Humidity: 5%~85% RH, no condensing Air Pressure 70~106KPa Seismic Performance: Resist 7~9 level on the Richter earthquake |
System Reliability 9 | 99.999% |
Maintainability | Remote maintenance, log collection,and hot patch |
Manageability | Centralized/Remote equipment management, signaling tracing, resource tracing, and alarm management |
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