Packing & Delivery
Packing Details : Packed by wooden bars, crates, metal stripes, films for bulk goods, and cartons for accessories. Package is also customized. A 40'GP is available for around 20-25 tons materials and accounts for up to 55 CMB
Delivery Details :Within 30 days
After Sale Service push back palet racking
1.Professional engineer and application specialists respond to your requests efficiently;
2.Online via SKYPE MSN; Also through mail, voice phone message and fax if network is not accessible for customer;
3.Follow up the case, record the entire process, report complaint to QC department;
4.QC will find defect from which department ,who is in charge to identify responsibility
record customer respond,suggestion,requirement.
FAQ
A: This depends on the product. Typically standard products are delivered within 20 days.
The delivery time of the special products is according to the time of setting up of the tooling.
Q. What is the raw material of your products?
A: In general, the raw material of steel code is Q235B. Other steels are also available to clients’ requirements.
Q. What is the standard sizes for your racks? Could you produce according to customers’ design?
A: We can make customized sizes as per your requirements, so basically our shelves are belong to non-standard products. Sure, we have very rich experience in customizing shelves.