QINGDAO REALKEY MACHINERY CO.， LTD

QINGDAO REALKEY MACHINERY CO.， LTD

OEM: We offer a comprehensive range of OEM customized services, leveraging advanced production equipment and a rigorous quality management system to establish a distinct brand identity for you. We will adhere closely to your brand concept and product requirements, ensuring precise customization in all aspects including raw material selection, product design, packaging design, etc. From initial concept to final product, we guarantee that each item leaving the factory accurately reflects your brand image.

ODM: Our ODM service is not only limited to manufacturing, but also to innovative design. With a strong R&D team and keen market insight, we can provide you with integrated solutions from product planning, design and development to finished product implementation. Let your products stand out in the competitive international market and maximize the business value.

We have a R&D team of over 60 engineers, continuously focusing on technological innovation and product upgrades. Our production workshop covers an area of 20,000 square meters, equipped with internationally advanced production equipment and precise technological processes, and has passed the ISO9001 quality management system certification. From raw material warehousing to finished product delivery, every step is strictly controlled to ensure that each piece of equipment and every project delivered can operate stably and achieve the expected goals, allowing customers to use them with confidence.

Realkey's Commitment to Excellence

Expert Team
• Realkey has a team of skilled technical and management professionals dedicated to delivering effective solutions.
Modern Facilities
• Our R&D center and office facilities are equipped with the necessary technology to support our work.
Innovative Solutions
• Using current technology and efficient management practices, Realkey focuses on designing, manufacturing, installing, commissioning, and providing after-sales services for automated conveying and sorting systems.
Continuous Improvement
• We consistently seek to improve, aiming for high-quality, integrated project implementations that meet our clients' needs.
Customer-Centric Approach
• At Realkey, our entire team is committed to serving you with reliable automation technology and solid project execution.

Foundation & Growth (2007-2012)
• 2007: Established in Qingdao with sheet metal processing capabilities
• 2009: Achieved ISO 9001/14001 certifications (quality/environmental compliance)
• 2012: Entered sorting systems market via partnerships with China Post/SF Express

R&D Breakthroughs (2014-2019)
• 2014: Launched tilt tray sorters - 50% sales surge YoY
• 2015: Pioneered swivel wheel sorters for heavy cargo (¥100M+ annual revenue RMB)
• 2017: Developed split tray sorters + National High-Tech Enterprise recognition
• 2019: Introduced cross-belt sorters driving 39% sorting equipment growth

Global Expansion (2020-2023)
• 2020: Opened 20,000m² smart factory + 200M+ annual revenue RMB
• 2023: Debuted narrow belt sorter - Full-size parcel sorting solutions

Service Before Sale

Product Introduction: Provide detailed product introductions, including features, functions, specifications, and advantages, to help customers understand the basic information about the products.

Answering Inquiries: Respond promptly to customer questions to ensure they have a clear understanding of the products.

Product Demonstration: Conduct product demonstrations to showcase the usage and effectiveness of the products, allowing customers to better understand their functions and performance.

Customized Solutions: Offer personalized solutions based on the customer's needs and scenarios, free of charge, to meet their specific requirements.

Service After Sale

Customer training

After on-site installation, we train the customer's operators and maintenance personnel to accurately operate the equipment and fully maintain the system.

Inspection before warranty expiration

Prior to the expiration of your warranty, we conduct a comprehensive free inspection of your system to ensure its continued reliability.

Preventive maintenance

Under our tailored maintenance agreements, we offer regular servicing, encompassing essential repairs, upkeep, and enhancements, to uphold top-tier system performance and durability.

Technical support hotline

Realkey offers a 24-hour hotline service, ready to address your inquiries anytime.

Emergency services

Our proficient service team is ready around the clock. Should your operational system encounter issues, rest assured of swift on-site assistance, minimizing downtime effectively.

Spare parts service

With a well-stocked inventory of spare parts, we're prepared to ship whenever you need.