Our service

1. In the case of non-artificial damage, all products purchased in our company are guaranteed to keep one year warranty and we have proceeded aging test before.

2. If quality problems happen in guarantee period, our company will maintain for free.

3. Additionally, our company provides technical support for life.

4. If you are caught in some problems when using our products, welcome to contact your relevant salesman at any time, we promise to make positive response within 12 hours.

5. After expiry of a guarantee period, we provide to repair for life, and our clients just need to pay parts original cost.

RFQ

1. Q: Are you a manufacturer or trading company?
A: We are a manufacturer who has been specializing in producing WIFI hidden cameras for 10 years.

2. Q: What is the minimum order?
A: Yes, our company mainly deals with wholesale deals, but if you insist buying one set, or you just need one set, we would be very likely to make the MOQ as 1 set for you.

3. Q: When will you make the delivery?
A: Sample: 1-3 working days;
Bulk order: According to the quantities. If the number of products are 500-1000pcs, it will need about one week to deliver. If the number is over 1000pcs and you have an immediate demand please contact us, we are online from 8.30 am to 21.00 pm, your questions or inquiry shall be respond within 12 hours at most.

4. Q: What kinds of trade term payment methods available ?
A: EXW, CIF, FOB.etc. Usually we accept T/T, West Union, Paypal, Alibaba payment.

5. Q: May I get free sample?
A: Normally, we will charge the samples to start the business. However, the sample fee is refundable when you place bulk orders.

6. Q: Can you supply OEM or ODM service?
A: We can supply OEM/ODM service of any charger or power adapter absolutely!

7. Q: How to proceed the order if I have logo to print?
A: Firstly, we will prepare artwork for visual confirmation, and next we will produce a real sample for your second confirmation. if mockup is ok, finally we will go to mass production.

Contact us:

Helen Wang
Email: sales26@oxiang.com.cn
Skype: oxiang16
Mobile/WhatsApp/Wechat: +86-15012666842