1..Q:What are the advantages of your company? A:Strong R & D team, independent R & D and production of main parts, to control product quality from the source.
2.Q:Can you supply OEM &ODM service ?
A:Yes, but portable power station there is a minimum order quantity required.
3.Q:What kind of certificates your products have acquired ?
A:Most of our portable power station products have acquired CE, FCC, UL and PSE certificates, which is able to satisfy most country’s importing requirements.
4.Q:How do you ship the goods since they are high capacity battery ?
A:We have long-term cooperated forwarders who are professional at battery shipment.
5.Q:How long is the warranty? How to maintain the quality problem? How to deal with the quality problem?
A:Products below 1000W are guaranteed for 1 year, products between 1000W and 2000W are guaranteed for 2 years, and home system machine are guaranteed for 5 years. For general minor problems, our company will issue maintenance instructions and express spare parts.Customers can repair and replace spare parts by themselves according to the instructions. If it cannot be repaired within the warranty period, our company will provide new product replacement.