FAQ

1. Q : Can your machine meet our needs well, how to choose the proper settings ?
A : Dear, before quoting, please kindly consult us and providing:
1. The packaging pruduct name;
2. Packaging bag size(Length/Width) or the weight of each packaging bag;
3. Pacaging speed;
4. Bag types showing above or your own design;
it will be more easier for us to recommend the most suitable packing machine for you to make your cost to the minimum.

2. Q: Do you have manual or operation video for us to know more about the machine?
A : Yes, not only manual or operation video, 3D drawing also available to make as per your design,also the video we can make of testing the material from our packaging machine if your packing goods easier for us to find from our local market.

3. Q: How can I trust you for the first time business ?
A: Please note our above business license and certificate. And if you don't trust us, then we can use Alibaba Trade Assurance service. it will protect your money during the whole stage of transaction.

4. Q: Can you explain me the whole transaction process ?
A: Both sides reached cooperation intention -
---- Signed the Contract
---- Arrange the deposit to factory
---- Factory arrange production
---- Testing&detecting the machine before shipping
---- Inspection by customer or third agent or through online
---- Arrange the balance payment
---- Confirm the shipping details then delivery
Guild customer setting after machine arrived.

5.Q: How do we contact you?
A: There is a contact information in the bottom of this page. Please leave massage and click "send". you also can contact us through Email, wechat, viber, skype, whatsapp, QQ, Line, phone and etc.