^{What are the parts of molds? A mold is a hollowed out block that sets the shape of the product being made. It can be made of different materials, the most common of which are aluminum, steel, alloys and copper. It also has different components. These components include pins, bases, lifters, ejectors, guides, bushings, and alignment devices.}

^{1. Provide the detailed production schedule for each order.}

^{2. Offering production status with video and photos for each component.}

^{3. Manufacture the parts base on customers' drawings to meet the quality requirements and industry standard.}

^{4. Over 99% orders can meet the lead time requirement.}

^{5. Respond to the enquiry within 24 hours and offer the quotation within 48 hours.}

^{6. Using the first-rank raw materials which also can be traced.}

^{7. Provide the most competitive price with the high quality and service standard.}

^{8. The most reasonable packing scheme for all products.}

Packaging:

<sup>1. Toxmann packaging is based on the highest industry standard;
2. Each part is packed independently.</sup>

Delivery (Shipping):

<sup>1. Using DHL, UPS, Fedex, TNT, EMS and SF experss to deliver products to your destination.
2. Ship products to your nearest port by sea.</sup>

FAQ:

^{Q1: Can I release a sample order before mass production order?}

^{A: Yes, we accept to make sample for customer to test. You should pay sample charges.}

^{Q2:What is your MOQ for the orders?}

^{A: We do not have MOQ limitation, 1 pcs is acceptable.}

^{Q3: How do I pay for orders I released?}

^{A: The common payments are T/T (Telegraphic Transfer), L/C and Paypal.}

^{Q4: I have an idea for a new product, Can you help me to make it realized?}

^{A. Sure, We are willing to work with customers to evaluate the technical feasibility of new ideas and we would advise materials, tooling and cost for our customers.}

^{Q5: Which material is best for my component?}

^{A. Materials’ selection depends on the application of your design and the scenario of using. We will discuss with your designers and give our suggestion.}

^{Q6: What is the lead time of component?}

^{A : It depends on the quantity of the orders and process. Normally, the lead time is 10~15 days.}

^{Q7: How to proceed an order for mold parts and machined parts?}

^{A: Firstly, let us know your requirements (send us drawings or samples)}

^{Secondly, We will quote according to your requirements.}

^{Thirdly, you should confirm the samples and paid the deposit for formal order.}

^{Lastly, We arrange the production and ship the products out after inspection}

^{Q8: How to ensure the plastic mold parts quality meet our requirement before shipping?}

^{A : We have professional QC department to inspect all products before shipment and we can provide the quality inspect reports if you need. In addition, you can invite a third party to our factories for inspection.}

^{Q9: How will you ship the products and how long does it take to arrive?}

^{A: If shipped by DHL, UPS, FedEx or TNT, it will take 3~5 days to arrive. Airline and ocean shipping are your options. In addition, you can provide your forwarder’s information and we will work with forwarders to ship the goods.}

^{Q10: What will you do after shipping?}

^{A: We have after-sales service after you received our products, we will follow up and await your feedback.}

^{Any question related to our products, our experienced engineers are always there for backup.}​