Toxmann Promise:

^{1. Provide the detailed production schedule for each order.}

^{2. Offering production status with video and photos for each component.}

^{3. Manufacture the parts base on customers' drawings to meet the quality requirements and industry standard.}

^{4. Over 99% orders can meet the lead time requirement.}

^{5. Respond to the enquiry within 24 hours and offer the quotation within 48 hours.}

^{6. Using the first-rank raw materials which also can be traced.}

^{7. Provide the most competitive price with the high quality and service standard.}

^{8. The most reasonable packing scheme for all products.}

Packaging:

<sup>1. Toxmann packaging is based on the highest industry standard;
2. Each part is packed independently.</sup>

Delivery (Shipping):

<sup>1. Using DHL, UPS, Fedex, TNT, EMS and SF experss to deliver products to your destination.
2. Ship products to your nearest port by sea.</sup>

FAQ:

^{Q1: Can I release a sample order before mass production order?}

^{A: Yes, we accept to make sample for customer to test. You should pay sample charges.}

^{Q2:What is your MOQ for the orders?}

^{A: We do not have MOQ limitation, 1 pcs is acceptable.}

^{Q3: How do I pay for orders I released?}

^{A: The common payments are T/T (Telegraphic Transfer), L/C and Paypal.}

^{Q4: I have an idea for a new product, Can you help me to make it realized?}

^{A. Sure, We are willing to work with customers to evaluate the technical feasibility of new ideas and we would advise materials, tooling and cost for our customers.}

^{Q5: Which material is best for my component?}

^{A. Materials’ selection depends on the application of your design and the scenario of using. We will discuss with your designers and give our suggestion.}

^{Q6: What is the lead time of component?}

^{A : It depends on the quantity of the orders and process. Normally, the lead time is 10~15 days.}

^{Q7: How to proceed an order for mold parts and machined parts?}

^{A: Firstly, let us know your requirements (send us drawings or samples)}

^{Secondly, We will quote according to your requirements.}

^{Thirdly, you should confirm the samples and paid the deposit for formal order.}

^{Lastly, We arrange the production and ship the products out after inspection}

^{Q8: How to ensure the plastic mold parts quality meet our requirement before shipping?}

^{A : We have professional QC department to inspect all products before shipment and we can provide the quality inspect reports if you need. In addition, you can invite a third party to our factories for inspection.}

^{Q9: How will you ship the products and how long does it take to arrive?}

^{A: If shipped by DHL, UPS, FedEx or TNT, it will take 3~5 days to arrive. Airline and ocean shipping are your options. In addition, you can provide your forwarder’s information and we will work with forwarders to ship the goods.}

^{Q10: What will you do after shipping?}

^{A: We have after-sales service after you received our products, we will follow up and await your feedback.}

^{Any question related to our products, our experienced engineers are always there for backup.}​