^{1. Provide the detailed production schedule for each order.}

^{2. Offering production status with video and photos for each component.}

^{3. Manufacture the parts base on customers' drawings to meet the quality requirements and industry standard.}

^{4. Over 99% orders can meet the lead time requirement.}

^{5. Respond to the enquiry within 24 hours and offer the quotation within 48 hours.}

^{6. Using the first-rank raw materials which also can be traced.}

^{7. Provide the most competitive price with the high quality and service standard.}

^{8. The most reasonable packing scheme for all products.}

Packaging:

<sup>1. Toxmann packaging is based on the highest industry standard;
2. Each part is packed independently.</sup>

Delivery (Shipping):

<sup><sub>1. Using DHL, UPS, Fedex, TNT, EMS and SF experss to deliver products to your destination.
2. Ship products to your nearest port by sea.</sub></sup>

FAQ:

Q1: Who will connect my project?

^{A: From project initiation to final delivery of parts, we designate a project manager for each project to provide one-to-one connection to ensure that customers are provided with thoughtful pre-sales and after-sales services throughout the process.}

^{Q2: What format of data files do you need to quote?}

^{A: All machining processes are based on complete 3D data, Toxmann suggests you to provide 3D data files in STEP, IGES, X_T or STL format for machining analysis and price evaluation. Please provide 2D files in DWG or PDF format if dimensional tolerances are required.}

^{Q3: How to ensure that the client's design is strictly confidential?}

^{Our factory always implements strict measures to keep customer's information confidential. Toxmann's development over the years is based on the good reputation achieved by cooperation with many customers. If necessary, we will sign a non-disclosure agreement (NDA) with you.}

^{Q4: Minimum order quantity?}

^{A: Toxmann's minimum order quantity is 1 piece, and our service can meet the production needs of either single piece or large batches.}

^{Q5: How does Toxmann ensure the quality of the parts?}

^{A: Toxmann proactively understands the quality points that customers care about from the initial communication, and provides cost-effective and rationalized suggestions in terms of design, materials, production process, manufacturability, etc. Once your order is confirmed, we will conduct a full Manufacturing Feasibility Analysis (DFM) review for you to raise any issues we believe may affect the quality of your parts. We will share the order manufacturing process with you in real time and resolve any quality issues that may be encountered during the production process. All incoming materials will meet your design specifications, and a comprehensive inspection report can be provided for confirmation before shipment.}

^{Q6: Can Toxmann provide a 3-coordinate inspection report?}

^{A: We have professional personnel and testing equipment to conduct full-scale inspection, and provide CMM reports or 3D scan reports according to customer needs to ensure that the quality of your parts is within the expected range.}

^{Q7: Do you provide OQC report? Such as material certificate and FAQ?}

^{A: We can provide OQC report according to customer's specific requirements. If the customer needs, we can also provide additional material reports, inspection reports, compliance certificates, etc. This information requires customers to confirm clearly before placing an order, otherwise it will be difficult to temporarily provide information such as material reports.}​