FAQ

Q1.Are you exact socks manufacturer?
Yes,all socks are made by our own factory.

Q2.Can you ship to my country?
We can ship to all the countries around the world via Express,Sea,Air.

Q3.How much is the shipping charge to my country?
The shipping charge depends on your located country and the weight of the package.

Q4.How long it will take for the shippping to my country?
Usually,it depends on the shipping company and the length of the shipping line.

Q5.How can I track the whole shipping process?
We will send you a BL tracking number.you can track the whole shipping process on the website.

Q6.How to OEM?

If you want OEM,please contact to us. We will get touch with you as soon as possible as we could.

Q7: What are your terms of packing?
A: Generally, we pack our goods in standard export carton. But could be designed as your request

Q8: What is your terms of payment?
A: Small amount: western union. Big amount: T/T, visa .

Q9: How about your delivery time?
A: Generally,it will take 10 to 20 days after receiving your deposit. The specific delivery time depends on the items and the quantity of your order.

Q10: What is your sample policy?

A: We can supply the sample if we have ready parts in stock.

Q11: How can I get the price?

A: We usually quote within 24 hours after we get your inquiry, or you can call us directly.

Q12:Are you a factory or trading company?

A:We are a manufactory&trading company.

Q13. Why choose us?

A :1. High quality&competitive price

2. Various styles with different materials

3. Stock available and accept small orders

4. Customized order and sample order are accepted

5. Factory-Direct price

6. offer service of printing customer's logo

Q14. Can I mix colors?

A : yes, you could mix colors as you need.

Q15. How Can I order?

A : You can directly place an order on Alibaba website, you can tell us the model No. of the products you like, then we will send you the quotation or the PI for confirmation.

Q16. Can I get discounts?

A : Yes, for big order and frequent customers, we'll give reasonable discounts.

Q17. Can you add our own logo on the products?

A : Yes, we could print customers' logo, if you need, welcome to contact me!

Q18. Can you make the products with my design?

A: Yes, we accept OEM and ODM.

Q19.Do you accept small qtyorder ?

Yes.Both big and samllqtys are ok for OEM service.More than 100 designs available stock which can be sell 10 pcs per design.

Q20.Custom design with logo is ok ?

We specialize in custom design. Please offer us layout in AI or PDF format, then we make artwork for confirmation.Also we can help make design once u do not have.

Q21.How many PCS Product per month ?

Supply 1,000,000pcs/Month and about 600,000pcs material ready normally. Also, we can provide it Urgently /big order finish in short time.

Q22.What’s your payment terms ?

T/T, Western Union, Trade Assurance, PayPal.
Trade Assurance: quality protection/shipment protection/payment protection.
Make order and pay online.