Q1: Can you design and make for me if I have only an idea? Sure, if you have a pin idea, you just need to send it to us. Our company guarantees to provide free design. The designer of ANZE can complete the enamel pin artwork and send it to you within 24 hours. In addition, if you are not satisfied with the art proof, we can modify it unconditionally until you are satisfied.
Q2: if I re-order my products, should I pay the mold fee again?
No, we will help you to save the mold for 3 year, during this time, you needn’t pay any mold fee for re-make the same design.
Q3: How much does it cost to make enamel pins? The cost depends on many factors, such as pin style, size, metal finish, color, attachment, package, and the additional charge for upgraded options. 100 enamel pins are expected to cost between $85 and $230. More savings you get from ordering a bulk quantity. You will get a lower price per pin based on the more number ordered.
Q4: I need my product very urgent, how fast could you produce it?
Please don’t worry, generally our production time is 12- 14 days. for most item, we need 5-9 days when in rush. Depending on your item, our sales will check the schedule and then arrange the fastest production time for you.
Q5: I don’t know the effect when it finished, I am afraid to place the mass order, could I get a product sample?
Of course. Don’t worry, before the mass order, we could help you to do the sample first, when sample finished, we could send the picture and the video to you your ship it if needed, when you confirm it, and then the mass order could be start.
Q6: Express shipping is too high, any other options?
Yes, of course, the shipping fee is not charged by us, but we could help you to choose the most economic to you
Q7:What's your quality control percentage?
As the quality, please be assured, we will have the strict QC before the shipment many times, and also our sales will go to the package room to check the quality again by ourselves. if have found the bad products,we will send them to factory again and make it again.then ship the best to you.