Dongguan KWS Hygiene Industrial Co.,Ltd

Dongguan KWS Hygiene Industrial Co.,Ltd

We adopt the advanced 5S workshop management mode, focusing on every process from raw material purchasing to manufacture. In order to show the best product quality to you, we test every product strictly and pack completely before shipping out.

Shenzhen KWS Hygiene Industrial Co., Ltd. always adheres to the 12-character concept of "innovation, quality, service, economy, dedication, gratitude", and aims to cultivate a group of excellent management personnel and a high-quality professional technical team.

Comfortable and elegant office environment

New modern standard workshop

Bud（2005-2014）

Established Shenzhen Kaili Sanitary Ware Co., Ltd. in Longhua, Shenzhen to provide OEM aerosol dispensers, scent air machines, and perfume products for foreign clients. Introduced new technology of diffuser from Germany, and started fragrance production and sales.

Growing up healthily（2015-2016）

After 10 years of continuous development, Dongguan KWS Hygiene Industrial Co., Ltd. was established in Tangxia Town, Dongguan in 2015, focusing on the fragrance industry and producing high-quality fragrance machines.

Branches and leaves(2017)

In October 2017, Dongguan KWS Hygiene Industrial Co., Ltd. and Guangdong OPPEIN formally signed more than 6000 Oupai national fragrance projects, and signed a fragrance and fragrance project with EIFINI in November.

Flourish（2018-2020）

In April 2018, clients in the Middle East and Dongguan KWS Hygiene Industrial Co., Ltd. signed the exclusive agency for products in 14 foreign countries.

1. Technical Training Service

To help user have a comprehensive understanding the products and daily use, maintenance and management, we will provide comprehensive, systematic training for the client-side technician or operator.

This training is including the installation, commissioning, operation and maintenance. Strive to make the user use it according to our training and system construction documentation can be independent management, operation, maintenance the whole system.

2. Guaranty and Warranty

Each part of the equipments will be strict inspected, to make sure the quality before package, and a minimum of fault rate. Follow the guidelines “fully protect the user’s investment and efficiency, fully meet the requirement of user and reduce their burden.”

a). Customer Satisfaction Surveys

Our company will organize satisfaction surveys according to customer feedback. During this survey, the user can propose any quality problem and opinions, the company will be listened modestly, treat and make record survey to customer problem then solved carefully for customers.

b). After-sale Service

The after-sale department will be in touch with the customer at the first time, effectively communicate with customers about the problems. For general failure problem, the after-sale team will solve by telephone or network remote ways in time. For unable to remove the sever faults problem, after-sale team will arrive on time to solve the problem.

c). Lifetime Service

Even though the roduct is beyond warranty period, we still provide paid on-site maintenance repair service, only charge the basic cost. While users can still get free maintenance technician team of regular service instruction, remote technical assistance and other services.

3.Service Purposes

Effective use of fragrance in the environment is not just as simple as installing fragrance diffusers. We will provide the best solution according to the client's business needs and ensure that the client is satisfied.

4.Service Process

Preliminary consultation: confirm demand, choice of fragrance

Inspection facilities: on-site inspection, operation requirements, air flow and flow of people observed briefings.

Design proposal: fragrance diffusion diagram, fragrance review, proposal proposal

Fragrance development: the fragrance type is determined and the fragrance is customized.

Installation, monitoring and service: system installation, use monitoring, service call at any time, customer experience

5.Odor control

We help you turn customer complaints into compliments. If you need to suppress and eliminate unpleasant odors in the environment, then our odor elimination service will be a perfect solution. Most of the scent types of KWS have the function of neutralizing peculiar smell, so as to achieve the effect of eliminating peculiar smell.