Quality Control
Anping JQ Wire Mesh Products Co., Ltd Quality Control
First Part: Incoming Material Inspection Operation Specification
1. Purpose
In order to effectively control the quality of purchased materials, standardize the incoming material inspection process, ensure the smooth acceptance of the work, and meet the needs of normal production.
2. Scope
Applicable to all purchased materials directly used in production of the company.
3 Responsibilities
3.1
The Quality Department formulates the standards for various types of purchased materials.
3.2
The IQC (Incoming Material Inspector) of the Quality Department is responsible for inspecting incoming materials according to the standards of various materials and saving the results.
3.3
The Quality Department tracks the processing of unqualified materials and tries to prevent unqualified materials from being put into factory production.
3.4
The Purchasing Department is responsible for conveying poor quality information to suppliers and tracking their rapid return and replacement.
4 Operating procedures
4.1 Inspection process
A. When receiving external materials, the warehouse manager confirms the material type, supplier, quantity and other information;
B. After the above information is confirmed to be correct, the warehouse manager stores the materials in the temporary storage area and marks them as "pending inspection products";
C. The warehouse manager submits the "delivery note" and accompanying materials to IQC for inspection;
D. IQC checks the material name, brand, model, specification, supplier, packaging, label, etc. with the corresponding procurement documents, and conducts sampling or full inspection after confirming that they are correct;
E. For materials that are determined to be qualified after inspection, IQC marks them with a "qualified" product label sheet;
F. The warehouse manager uses the "product label sheet" printed with the inspector's
G. For materials that are determined to be unqualified after inspection, IQC shall immediately mark them with "unqualified labels";
H. Warehouse managers shall assist IQC in isolating unqualified materials;
I. After effectively isolating the materials, IQC shall immediately issue the "Unqualified Product Disposal Sheet" and distribute copies to the warehouse and purchasing department after approval by the department head;
J. The "Unqualified Product Disposal Sheet" shall be coordinated by the quality department head together with the purchasing, quality department or user department, and the disposal conclusion shall be signed;
K. When the comprehensive review results determine that the material can be used, IQC will mark the material with a "special purchase label" , and isolate them;
L. The production department designates department operators to screen, trim or overcome the special materials for use;
M. When necessary, the screened or trimmed materials shall be re-inspected by IQC (or production line IPQC);
N. The warehouse handles the entry of materials with the "special purchase label" and the "Incoming Material Inspection Report" signed with the "special purchase" conclusion;
O. The warehouse manager rejects the materials that cannot be used after comprehensive review;
P. IQC effectively isolates the rejected materials;
Q. The purchasing department notifies the supplier to return the materials based on the rejection conclusion;
R. The purchasing department shall promptly deliver the coordinated conclusion to the supplier in the form of a written report, and the supplier must Analyze the causes of non-conformity and formulate corresponding improvement measures within a specified date;
S.IQC tracks the implementation and results of the improvement measures proposed by the supplier, and reports the tracking results to the supervisor and the purchasing department in the form of a "Corrective and Preventive Measures Processing Sheet";
T. Only when the tracking results confirm that the measures taken by the supplier have been effectively implemented, and the results of the supplier's implementation of these measures are verified to be effective, can the project be closed. Otherwise, IQC will report to the purchasing department, and the purchasing department will inform the supplier of the results. The supplier must re-take the corresponding improvement measures according to the requirements proposed by IQC, and IQC will continue to track and verify until the project results are effective.
4.2 Sampling inspection
4.2.1 Sampling plan
A. Incoming material inspection shall be sampled in accordance with GB/T19001-2016 "Batch Inspection Count Sampling Procedure and Sampling Table";
B. AQL value (qualified quality level) shall be implemented in accordance with the relevant inspection requirements.
4.2.2 For similar materials, the normal single sampling plan is adopted. After three consecutive batches of sampling (excluding samples and small batches of test samples) meet the acceptance standard, the relaxed inspection single sampling plan can be adopted. When more than 10 consecutive batches meet the acceptance standard, the extra wide inspection single sampling plan can be adopted.
4.2.3 For similar materials, if one batch of products has CRI (serious defects) or two batches of materials have MAJ (major defects) or three batches of MIN (minor defects) under any circumstances, the tightened single sampling plan shall be adopted for inspection. If it still does not meet the requirements, the tightened inspection secondary sampling plan shall be adopted from the next batch.
4.2.4 For similar materials, if the batch of materials that have been inspected by the tightened secondary sampling plan for two consecutive times under any circumstances are qualified, they can be transferred to the tightened inspection single sampling plan for inspection. If the batch of materials that have been inspected by the tightened single sampling plan for two consecutive times are qualified, they can be transferred to the normal inspection single sampling plan for inspection. However, if IQC or other departments put forward other requirements, they shall be inspected according to the requirements after approval by the head of the quality department or the chief engineer.
4.3 Sampling
The incoming materials are sampled by IQC inspectors using random sampling. After sampling, the inspectors shall mark the samples.
4.4 Inspection
4.4.1 After the inspectors take the samples, they shall first conduct non-destructive or short-term inspections such as appearance and size. After all these inspections are completed, they shall conduct destructive and long-term inspections.
4.4.2 Inspection and process
A. Requirements for monitoring and measuring devices: the accuracy level of calipers shall not be less than 0.02mm, the accuracy level of micrometers shall not be less than 0.01mm, the accuracy level of standard gauges shall not be less than 0.002mm, and other or self-made inspection tools and other devices shall meet the measurement requirements of relevant processes, inspection documents or engineering drawings;
B. When the existing conditions are not sufficient to inspect the specified items or it cannot be determined whether they can be accepted after inspection, IQC shall notify the material user or production department to arrange process verification for all or part of the material items. During process verification, sampling shall be notified to IQC according to the use requirements of the production unit. After sampling, the samples shall be marked and handed over to the production unit for trial use within 24 hours. The results of the workpieces after process verification shall be determined by the process verification department IPQC.
5 Related documents and forms
"Incoming material inspection report"
"Non-conforming product disposal form"
"Corrective and preventive measures processing form"
"Batch inspection counting sampling procedure and sampling table"
Second Part: Production Process Control Procedures
1. Purpose
Control the production service provision process to ensure that the production service meets the requirements of customers and laws and regulations.
2. Scope of application
3. Responsibilities
This procedure is applicable to the control of the entire process of production and service provision of this enterprise.
3.1 The Biotechnology Department is responsible for the management of the production service process; the management of customer property; the determination of production service technical documents; and the monitoring of the production service process;
3.2 The General Affairs Department is responsible for the identification and protection of purchased products;
4. Work procedures
4.1 Control of production service provision
4.1.1 Production Service Work Plan
The Biotechnology Department organizes and arranges daily production service work according to the company's arrangements and service requirements.
4.1.2 Production service process control
(1) The Biotechnology Department is responsible for preparing necessary operating documents based on work needs.
(2) The Biotechnology Department ensures that testing resources remain under control in accordance with the "Monitoring and Measurement Resource Control Procedure";
(3) The Biotechnology Department is responsible for organizing civilized services, using machines and equipment correctly, handling workpieces with care, and prohibiting rough operations; managing the production service environment, ensuring that each workplace is clean, properly marked, with unobstructed passages, and that all items are neatly stacked in designated areas;
(4) The Biotechnology Department shall control service facilities and equipment in accordance with the provisions of the Infrastructure Control Procedure to ensure that the service facilities and equipment in use remain in normal working condition.
(5) The Biotechnology Department shall formulate measures to prevent human errors in the production service process. If errors occur, they shall be reported to the supervisor and reported step by step. If non-conformities occur, they shall be handled in accordance with the provisions of the "Non-conforming Output Control Procedure".
reason.
4.1.3 Monitoring and measurement of production service processes
(1) The Biotechnology Department shall conduct self-inspection and mutual inspection according to the requirements of the operating instructions and inspection standards. The production service situation shall be statistically reported to the Biotechnology Department.
(2) The Biotechnology Department monitors the quality of production services in accordance with the Performance Monitoring and Measurement Control Procedure.
4.1.4 The Biotechnology Department conducts statistical analysis on daily work and takes improvement measures when necessary.
4.2 Confirmation of production service process
4.2.1 When planning the process of realizing production services, the Biotechnology Department shall determine the special process according to the following principles. If the output results cannot be verified by subsequent monitoring or measurement, the ability of the service provision process to realize the planned results shall be confirmed and reconfirmed regularly; the special process in our company's production services is welding. In order to ensure that the production management of our company's products and related services meet the requirements, the following methods are adopted to confirm the ability of the service process:
a) When relevant national laws and regulations have clear requirements on the competence of personnel taking up posts, their competence shall be verified before they take up posts. The General Affairs Department is responsible for identifying posts that require certification and confirming the competence of relevant personnel. The contents of confirmation include but are not limited to: education, training,
Professional qualification certificates, work experience and skills, etc.; when there are changes in personnel, reconfirmation should be implemented.
b) Confirmation of equipment. The Biotechnology Department shall evaluate the equipment capabilities of key equipment and facilities such as service emergency equipment, propose operation and use requirements, and provide training for equipment users. Only when they meet the requirements can they take up their posts. Equipment shall undergo routine maintenance inspections to confirm its safety and suitability.
c) Confirm the service process. Formulate relevant service specifications, service processes and emergency response plans, and train personnel. Service personnel must ensure that they strictly follow emergency response plans in the event of an emergency.
d) Organize service personnel to conduct emergency drills regularly and keep records of the drill process as required.
e) When there are changes in the service process, service personnel, service nature or relevant national laws and regulations, the content of the changes should be reconfirmed.
4.3 Identification and traceability
4.3.1 General requirements
Where appropriate, the company should use appropriate methods to identify service outputs throughout the production service realization process.
The organization shall identify the output status of the service for monitoring and measurement requirements.
Where traceability is required, the organization shall control and record the unique identification of services.
NOTE: When necessary, technical status management is a method of maintaining identification and traceability.
4.3.2 Identification Classification
(1) Raw material product identification is divided into: main ingredients, auxiliary materials, etc.;
(2) Inspection status identification is divided into: qualified, unqualified,
4.3.3 Identification methods may include: dividing areas, using identification plates, certificates of conformity, material identification cards, markings, annotations, etc.
4.3.4 Identity Management
The warehouse manager is responsible for marking incoming materials; if the material packaging itself has names, quantities, etc., it does not need to be marked again; the Biotechnology Department shall properly mark the items during the service process; the purchaser is responsible for marking the purchased materials; the delivery and delivery personnel are responsible for marking the delivered products; the Biotechnology Department supervises the marking of various types of labels to prevent the mismatch of different types and states.
4.3.5 Traceability of production services
(1) Identification and traceability process: Area/position manager → Service inspection record inspector
(2) Incoming materials can be traced back to the time, batch, and manufacturer through material identification cards, material cards, and in and out records;
The process can be traced back to the service period, service team/responsible person, etc. through service inspection records.
4.3.6 If the customer has special requirements, necessary instructions should be given when issuing production service tasks, and the Biotechnology Department should mark them as required during the service process.
4.4Customer property
4.4.1 Identification of Customer Property
According to the production and service situation of the enterprise, the customer property of the enterprise is all the property in the customer information and service management service area, such as house construction,
Buildings, flowers, trees and materials provided by customers.
4.4.2 Management of information provided by customers
(1) When the customer-provided data/equipment or other tools used for production services are delivered, the Biotechnology Department shall verify them in a timely manner, fill in the records, file them and make appropriate identification (such as: customer name).
(2) When the information provided by the customer is issued, the "Document Issuance and Retrieval Record" shall be filled in.
(3) The daily management of the distribution, collection, modification and storage of information provided by customers shall be carried out in accordance with the provisions of the "Document Control Procedure".
4.4.3 Management of materials provided by customers
When materials provided by customers enter the factory, the General Affairs Department shall promptly report to the Biotechnology Department for verification. Only those that pass the verification can go through the warehousing procedures and make appropriate
When the materials provided by the customer are shipped, the custodian should complete the outbound procedures.
4.4.4. All personnel should take care to protect customers’ belongings. When borrowing customers’ belongings, they must obtain the customer’s consent and return them to the customer in a timely manner after use. Customer belongings must not be damaged.
4.4.5 The property provided by the customer shall be used for the purpose specified by the customer and shall not be handled inappropriately without the customer's written consent; the customer's technical information shall not be disclosed to any external party without the customer's consent.
4.4.6 When it is discovered that customer property is lost, damaged, or unsuitable during storage, maintenance, or use, the handling method should be confirmed and negotiated with the customer in a timely manner, and the "Customer Property Abnormal Record" should be filled out.
4.5 Product protection
4.5.1 The Biotechnology Department shall design the packaging according to the characteristics of the product; the packaging materials shall be inspected and accepted by the Biotechnology Department before storage; the Biotechnology Department shall package according to the requirements and make appropriate labels; the Biotechnology Department shall inspect the packaging quality.
4.5.2 Use containers and handling tools that are suitable for the product characteristics to prevent product damage; perform appropriate maintenance on the handling tools: pay attention to protecting product labels during handling to prevent loss or damage; provide necessary training to handling personnel to make them familiar with handling requirements.
4.5.3 Storage and protection
(1) The warehouse environment should be well ventilated, with appropriate humidity, brightness, cleanliness and unobstructedness. Fireworks are strictly prohibited in the warehouse area and appropriate fire-fighting equipment should be provided.
(2) The goods entering the warehouse must be inspected and qualified. The warehouse manager should carefully check the qualified mark, verify the quantity entering the warehouse, and then fill in the "Warehouse Entry Form".
For products to be inspected or unqualified products, they must be marked or isolated to prevent misuse.
(3) The warehouse manager should take appropriate protective measures for stored items according to the characteristics of the items. The warehouse manager should check the inventory items regularly and do regular inventory. If any abnormality is found in the inventory or daily inspection, the Biotechnology Department should be notified for re-inspection and appropriate treatment measures should be taken based on the inspection results.
The warehouse manager should pay attention to the validity period of the materials. Materials that have exceeded the validity period must be re-inspected by the Biotechnology Department, and corresponding treatment measures will be taken based on the inspection results. (4) When receiving materials, fill out the "Outgoing Warehouse Order" and after approval by the authorized person, give the "Outgoing Warehouse Order" to the warehouse manager, who will ship the goods based on the "Outgoing Warehouse Order";
The distribution of stored items should follow the first-in-first-out principle, and the destination of the goods should be noted in the account books.
(5) Each department shall take appropriate protective measures for items within its area, including isolation, classified storage, and maintenance, to prevent products from deteriorating, being damaged, lost, or misused.
4.5.4 When the product is delivered, protective measures should be taken according to the product characteristics.
4.6 If any abnormal quality problem occurs during the above process, the person who discovers it shall notify the person in charge of the relevant department and take corrective and preventive measures as appropriate.
4.7 Post-delivery activities
When determining the scope and extent of post-delivery activities, the organization should consider:
a) Legal and regulatory requirements and risks associated with products and services;
b) potential undesirable consequences associated with the production of services;
c) the nature, purpose and expected life of the services they produce;
d)Customer requirements:
e)Customer feedback.
The contract with the customer should include related activities stipulated in the warranty terms, such as maintenance services stipulated in the contract, and additional services such as recycling or final disposal.
4.8 Change control
When changes occur during the production service provision process, the company should conduct necessary evaluations on the changes.
The relevant records of the change process control provided by the production service shall be retained, including the relevant change review results, the personnel authorized to make the change, and the necessary measures taken according to the review. Change control shall be implemented in accordance with the relevant requirements of the Organization Change Management Control Procedure.
4.9 Release Control
The company has established a service inspection system, which is implemented at specified stages in the process of achieving production services.
The Biotechnology Department monitors and measures the quality of production services, and will not accept or release products if they do not meet the inspection standards.
If an unexpected situation occurs, release and delivery of services to the customer shall not take place until the planned arrangements have been satisfactorily completed, unless approved by the relevant authorized personnel and, where applicable, the customer. Evidence of compliance with the acceptance criteria used shall be documented, including traceability to the person authorizing release.
5. Supporting documents
5.1 Infrastructure Control Procedure
5.2 "Process Operation Environment Control Procedure"
5.3 Monitoring and Measurement Resource Control Procedures
5.4 Performance Monitoring and Measurement Control Procedure
5.5 "Non-conforming Output Control Procedure"
5.6 Improved Control Procedures
5.7 Equipment Safety Operation Procedures
5.8 Operation Instructions
5.9 Warehouse Management Regulations
6. Quality records
6.1 Work plan
6.2 Material Picking List
6.3 Service Checklist
6.4 Special process confirmation records
6.5 External Document Verification Records
6.6 Inbound and Outbound Orders
Third Part: Human Resources Control Procedures
1. Purpose
Standardize the recruitment, training and assessment of personnel in various positions to ensure that the company's human resources meet the needs of various positions.
2. Scope of application
Applicable to all personnel related to the enterprise management system.
3. Responsibilities
3.1 The General Affairs Department is responsible for human resources management and basic personnel training;
3.2 Each department shall assist the General Department in its work and provide professional skills training to its own personnel;
3.3 All employees actively participate in various training and learning.
4. Work procedures
4.1 General requirements
Ensure that relevant personnel are competent based on appropriate education, training, skills and experience.
4.2 Determination of personnel capabilities
The General Affairs Department organizes the heads of each department to determine the required capabilities of personnel for each position and formulates the "Position Regulations" which will be approved by the General Manager.
4.3 Human resource allocation
4.3.1 The General Affairs Department shall assign appropriate personnel to each position according to the job requirements and the work needs of each department. New applicants shall fill in the "Application Registration Form" and be registered on the "Employee List" after being hired by the General Affairs Department.
4.3.2 The heads of each department shall conduct on-site assessments of their department personnel at any time. For personnel who are not competent for their job duties, timely training and assessments shall be arranged, or their job positions shall be changed so that their abilities are compatible with the work they undertake.
4.4 Personnel training
To ensure that employees understand the relevance and importance of their personnel activities and how they contribute to achieving quality objectives, companies should organize the following training activities.
4.4.1 Training Program
The General Affairs Department formulates the "Training Plan" based on the relevant national regulations, the needs of enterprise development and the requirements of job training, based on the opinions of the heads of various departments and according to different needs. The content of the training plan includes: training content, training methods, training person in charge, training time, training materials, training location, training targets, assessment methods, etc.
4.4.2 Training Content
(1) The content of basic training includes: company profile, company policies and objectives, management system, quality awareness, environmental awareness and safety awareness, relevant knowledge and safe operations, etc.
(2) The content of job training includes: learning relevant work standards, operating procedures, skills, labor protection, precautions and emergency response measures.
(3) On-the-job training aims to improve job skills, management level, quality, environment and safety awareness, and is carried out in a timely manner according to needs.
4.4.3 Training methods include external study, inspection, academic conference, case discussion, internal training, etc. 4.4.4 Implementation of training
(1) The General Affairs Department should provide basic training to new employees within one month of their joining the company; before new employees officially take up their posts, the inauguration department should provide job training to new employees.
(2) When an employee changes positions, the department to which he/she belongs should provide him/her with new position training in a timely manner;
(3) Before the management system is officially put into operation, all employees should be organized to undergo comprehensive basic training and job training.
(4) The General Affairs Department oversees the implementation of the training plan and promptly resolves any problems encountered during implementation.
4.4.5 Training Assessment and Qualification Recognition
(1) Basic training is assessed by the General Affairs Department; job training is assessed by department heads; other internal training is assessed by the implementation department. Those who fail basic training, job training, or assessments need to undergo retraining and take make-up exams.
(2) Internal auditors, drivers and other special projects must undergo external training and obtain relevant certificates recognized by the state.
(3) Equipment maintenance personnel, quality inspectors, and warehouse managers must undergo basic training and job training before taking up their posts. After passing the training, they will be issued a work permit.
On duty.
4.4.6 Training records
(1) At each training session, participants must sign in on the "Attendance Sheet". After the training session, the training host shall submit the training attendance sheet, test papers, "Training Assessment Report Sheet", etc. to the General Affairs Department for safekeeping. A "Training Record" shall be kept for each training session.
(2) When necessary, the employee’s training records should be included in the “Employee File” together with relevant information such as academic qualifications, qualification certificates, work resume, etc.
4.4.7 External training management
If external training is required, the General Affairs Department will make unified arrangements and keep records. A copy of the external training assessment certificate (if any) should be submitted to the General Affairs Department and included in the personal training file.
4.4.8 Training effectiveness evaluation
The General Affairs Department organizes relevant personnel to evaluate the training results and prepare the "Training Records". If necessary, the General Affairs Department will improve the training work based on the evaluation conclusions.
5. Supporting Documents
5.1 Job Regulations
6. Quality records
6.1 Staff list
6.2 Training plan
6.3 Attendance Sheet
6.4 Training records
