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Product Quick Information

Hotel self-service kiosk is a kind of self-service equipment located in areas such as hotel reception or lobby,

aiming to provide customers with convenient and fast self-service experience.

1 It is usually equipped with an LCD touch screen display, and customers can perform various operations through the touch screen,

such as checking in, inquiring about room information, booking restaurants, and settling expenses.

2. Self-service kiosks may also be equipped with receipt printers, QR code scanners, payment devices,

and voice interaction devices to provide more comprehensive service functions.

3. Some advanced self-service kiosks may also be equipped with face recognition cameras to improve security and convenience.

4. These devices allow customers to complete various service needs without waiting for front desk personnel,

saving time and improving service efficiency.

5. Hotel self-service kiosks provide customers with more intelligent and modern service methods,

enhancing customer satisfaction and experience.

Product parameters

Features of hotel self-service kiosks include:

1.Autonomy: Customers can complete a series of operations independently, such as check-in, check-out, query information,

book service, etc., without waiting for the front desk personnel, which improves the convenience of service.

2.Fast and efficient: Self-service kiosks have fast response and processing capabilities, and customers can complete

various operations in a short time, saving valuable time.

3.Multifunctional: Self-service kiosks provide a variety of functional options, including check-in, restaurant reservations,

travel information inquiries, settlement fees, etc., to meet the different needs of customers.

4.Multilingual support: Hotel self-service kiosks often offer multiple language options to facilitate operation

for international travelers and customers with language barriers.

Product advantages

1.Safe and reliable: Self-service kiosks are equipped with security measures, such as face recognition, password keyboard,

etc., to protect customers' personal information and privacy.

2.24/7 service: Self-service kiosks can provide services around the clock, whether it is day or late at night,

customers can get a convenient service experience.

3.Data Analysis: Self-service kiosks can collect and analyze customer usage data to help hotels understand customer

preferences and needs, thereby providing more personalized services.

4.Reduce operating costs: Self-service kiosks can reduce the need for manual services, reduce the operating costs

of hotels, and provide efficient services especially during peak hours.

In general, the hotel self-service kiosks are characterized by providing independent, fast, and multi-functional service

experience to meet the individual needs of customers, and at the same time provide an effective solution for the hotel

to improve operational efficiency and customer satisfaction.