Training Mode

Warranty

2 years from delivery

In the event of a problem that the owner cannot solve alone:

Contact us by phone or email with a description of the problem. Photos and video are always helpful.
Based on the information we receive, it may be possible to fix the problem using telephone or e-mail support.
If the problem requires a replacement part that the owner can easily change, that part will be shipped by SIBOASI
or the local representative.

FAQ

Q1: What's your MOQ( Minimum Order Quantity )?

A1: 1 set for this machine.

Q2: Could you accept OEM?

A2: Of course, as a professional manufacturer for 13 years, we have a modern production factory and professional production& design department.

Q3: Why we can choose you?

A3: Reliable---we are the real company, we dedicate in win-win.

Professional---we offer the products exactly you want.

Factory---we have our own factory and we can provide reasonable price.

Q4: Do you inspect all your goods before packing and delivery?

A4:Yes, we have 100% inspect before packing and delivery.

Q5: How do you make our business long-term and good relationship?

A5: We keep good quality and competitive price to ensure our customers benefit, and We respect every customer as our friend and we sincerely do business and make friends with them.

Q6: How long is your delivery time?

A: Generally it is 2-3 days if the goods are in stock. or it is 5-7 days if the goods are not in stock, it is according to quantity.

Q7: Do you provide samples ? is it free or extra ?

A: Sorry, we could not offer the sample for free charge .

Q8: What is your terms of payment ?

A: Payment<=10000USD, 100% in advance. Payment>=10000USD, 50% T/T in advance ,balance before shippment.We can show you the photos of the products and packages before shipping if you need.

Q9: What’s your Damage Accessories?

A: Free spare parts and shipping if there is any quality problem within 2 years after providing the serial number and problem video of the machine.

Q10: What’s your packaging way?

A: Generally, we pack our machine with carton and plywood case for exporting.