You ask, we answer.
Q1. What types of document can I scan?
A: We currently support all ICAO compliant documents such as passport, e-passports, visas, government issued ID cards and driver license.
Q2. Do you have the items in stock?
A: Yes, the most of our products are in stock. We can send the goods out within 3 days after payment received.
Q3. Can you make OEM for products?
A: Yes, OEM products are available for customers as long as customers meet the MOQ.
Q4. What warranty and after-sale service do you offer?
A: We provide one-year warranty. During warranty period, we will be responsible for the damage caused by non-human factors. If it is over the warranty period, we will continue to provide service at reasonable price.
Q5. How about the shipping way?
A: There are DHL, FedEx, TNT, UPS, air cargo, by sea (we also can ship goods by your shipping account or other agent you provided).
Q6. What kind of operating system does Sinosecu Passport Reader support?
A: Sinsoecu Passport Reader can support most Windows and Linux systems.
Q7. What's the application of Wintone passport reader?
A: Our Passport Reader could be widely used in embassies, border crossings, public securities, airports, Train terminals, bus terminals, hotels, banks, and travel agencies etc.
Q8. Do you offer other relevant items?
A: Yes, we do. We are offering mobile OCR SDK and cloud OCR SDK, Bank card reader etc.
Q9. How can I get samples?
A: We don't provide customer with free sample. After we receive the payment, we can start the delivery from our stock. The sample unit will be shipped out via air express.
Q10. Does this machine extract photos from passports?
A: Yes, Wintone Passport reader can extracts photo from the scanned passport, ID cards and visa and etc.
Q11. Does this machine come with software?
Yes, it does. The Sinsoecu Passport Reader is an all-in-one solution for ePassport reading and checking. Both hardware and software are included.
We would be pleased to discuss your specific requirements and objectives in a direct conversation. Feel free to contact us at your convenience. Whatsapp: +86 13371621137 Instagram:sinosecu1992