Our Service

1. Guarantee
(1) We guarantee all our displays, modules, parts for two full year. During this time, we will replace or remand our goods for free if there is something wrong with them.
(2) We will provide maintenance for a lifetime and charge for the raw materials only.

2. Technology Training
(1) We provide the technology training for free, which contains the operation training and maintenance training in the factory.
(2) We will send our engineers to your country by negotiation.

3. CAD Drawing and Fixing
(1) We provide CAD drawing on how to fix up the display for free and some other experts' suggestion.
(2) We will send our engineers to your place if we are expected after our negotiation.

4. Additional service
(1) We provide you the some other information such as flight box, structure information for your reference for free.

FAQ

1: What is the warranty of your led display?

A:We offer 5 years warranty.and more than 100000 hours screen life span

2: what is your payment term?How long it takes to delivery?

A:We usually accapt the T/T or paypal.both of them will at least 30% deposit in advance,and the rest of 70% will paid before delivery.The lead time is usually 20 day

3 How can you ensure the led display product quality?

A:Before shippment,all the screens have aging test.and then we also have waterproof test and shake test,ensure products can transportation safety and normal use.

4: What is your pre-sale and post-sale service?

A:For pre-sale service,we have professional sales team and technical team,who are willing to answer your question within 24 hours.

For post-sale service,we will instruct you how toinstallation,how to use,how to change the broken moudles,and we can also send the technicals to your country,in general,our led display will not have a big problem,you can rest assured to buy.