Q1. Can I have a sample? Is it free? A: There is a charge for one sample , but it can be rebound if you place a bulk order.
Q2. Can I choose the colour and change the size of the product?
A: Yes , we have kinds of colour for different materials, and we have standard size for all the product. We can also make the different sizes per your exact requirement.
Q3. What kind of payment terms are accepted?
We can accept following payment terms:
T/T (Telegraphic Transfer)
L/C (Letter of Credit)
Trade Assurance (in alibaba.com)
Money Gram
Q4. When can the goods be delivered after order is placed?
A: Depends on various goods. It can be from 15 days to 25 days after received your deposit , exact delivered time will be
specified in proforma invoice once order is confirmed.
Q5. How is your quality control?
A: During the complete production lines, we strictly follow Walmart quality control and inspection standard in each steps from raw materials to finished products.
Q6. What packages do you have?
A: Thickening international standard export package or customized.
Q7. Which kind of wood can I choose?
A: The rubber wood, pine, beech, birch, oak, teak, ash, walnut are available.