Board Checkin Application Arrival Immigation Control Gates

Smart e-Gates Parameters

Emergency and irregular case control

Emergency situation

In case of emergency such as fire, officers can take control of door motion of the eGate by using the local or remote emergency options of the automatic door system. For example, an authorized officer on the control side can open the door to release a trapped passenger in case of fire.

The “Help” button of the eGate is an accessible facility for everyone especially those who need help such as the elderly, the visually impaired or other disadvantaged persons.

Power failure

In case of power failure, the eGate doors will be free at the time the power supply stops. Whenever the power supply is restored to normal, initialization will be completed shortly.

Software failure

In order to resume normal service as soon as possible, the eGate contains a built-in recovery image file in the local drive, which includes the operating system and device drivers.

Network failure

In case of network disconnection, the eGate will jump to standalone mode. In other words, no data will be transmitted between the backend system and the eGate. Depending on user requirements, the system can also be configured to suspend the service during network failure. If business need requires clearance service under network failure, the operation log files during the period will be maintained and then sent to the backend system immediately after network recovery.

System performance

The eGates are made of stainless steel and are durable and reliable.

The channels provide very efficient passenger clearance, an average of about 10 to 12 seconds per passenger with liveness detection device of fingerprints as well as proven tail-gating detection device.

The channels are simple and secure. Processing time is efficient. Entry to the restricted area will take only one to two seconds while the processing time inside the ABC channel will only be five seconds depending on the quality of the fingerprint of the passenger.

For the tailgating device, DOOR has come up with a special device ensuring no two persons can pass through the channel at the same time. These special features are incomparable by other service providers.

Installation process

• Drilling ground for screwing
• Placing eGate at designed position
• Checking whether the eGate levels with the ground
• Fixing eGate on the floor
• Cable connection

Main Functions of smart airport gates

1. Normal automated clearance based on machine readable / electronic documents and biometric identification technologies.
2. 2 work modes: network or standalone.
3. Operation parameter can be adjusted under network or standalone mode
4. Detection of all types of irregular cases including tailgating, intrusion, evasion, climb-over, slip-through and left-behind luggage, etc. to enable swift and efficient passenger clearance;
5. Warning and help facilities in case of irregular cases.
6. Safety of passengers under all conditions including speed of doors, power failure, breaking through, etc.
7. Transaction details and data can be stored in local PC or uploaded to the backend system through network.
8. Connection to the backend system enables various types of applications.

Applications

The immigration control gate are used at airports, customs, governmental secrecy authorities and financial institutions etc.

FAQ:

1. What is your Quality Control?

We have a average 10-year experience QC team. They had a good teamwork to check raw materials and finished products to ensure the quality. The samples will be fully tested, and the bulk goods will be sampled for careful inspection, and the QC staff will also conduct inspections during the production process.

2. Do you provide customization?

We have a 20-person customization team to cover our clients’ customized requirements. We also provide OEM and ODM service.

3. Could you tell us your after-sale service?

Timely support is a necessary. We provide free online support 24/7.

We are expanding overseas outlets to cover your after-sale service.

4. What would you do after the warranty?

We provide 12-month warranty, some of high products are with 24 months warranty. If out of warranty, we will provide free lifetime online services, and help to replace accessories.