Frequently Asked Questions (FAQ):

Q: Are you a manufacturer or a trading company?
A: We are a manufacturer and also provide OEM/ODM services.

Q: How can I purchase your products?
A: You can buy our products directly from us. The process involves signing a contract, making payment, and arranging shipment through a courier service.

Q: What shipment methods do you offer?
A: We offer shipping options through reliable carriers like DHL, FedEx, UPS, EMS, TNT, and Shunfeng Express. If you prefer a specific courier agent, we can work with them. The cost of freight from our factory to the Shenzhen agent is already included in the total cost.

Q: Do you provide customization or OEM services?
A: Yes, we provide customization options. We can incorporate your logo onto the product or package based on your samples or design specifications. Our team can also offer design services and manufacture products according to your samples or designs.

Q: Can we become a distributor in our local area?
A: Absolutely! We actively seek distributors worldwide. If you're interested in becoming a distributor, please email us for more information.

Order Processing Time:

Stock Orders: We aim to process and ship stock orders within 3 days of receiving the order.
Normal Orders: On average, it takes approximately 2 weeks to process normal orders before shipping.
Batch Orders: The delivery time for batch orders may vary based on production schedule and order quantity. For a precise estimate, please discuss with our team.

Shipment and Payment Information:

Shipment: We offer reliable shipping options through carriers like DHL, FedEx, UPS, EMS, TNT, and Shunfeng Express. If you have a preferred courier agent, we can coordinate with them. The cost of freight from our factory to the Shenzhen agent is included in the total cost.

Payment: We accept various payment methods, including bank transfer (TT), Western Union, PayPal, Alibaba, AliPay, WeChat Pay, and L/C (available in specific countries).

Customization and OEM Service:

Customization: We provide customization services to incorporate your logo onto the product or package. Just provide us with samples or design specifications, and we'll handle the customization accordingly.

OEM Service: Our dedicated team offers design services and can manufacture products based on your provided samples or designs.

Distributor Policy:

We actively seek distributors worldwide. If you're interested in becoming a distributor for our products, please contact us via email for further information.

Please note that the information provided above has been optimized for clarity. For the most accurate and up-to-date details, we recommend reaching out to the company directly.