Frequently Asked Questions (FAQ):

Q: Are you a manufacturer or a trading company?
A: We are the manufacturer of the products and also offer OEM/ODM services.

Q: How can I purchase your products?
A: You can purchase our products directly from our company. The process involves signing a contract, making payment, and arranging shipment through a courier service.

Q: What shipment methods do you offer?
A: We provide shipping options through carriers like DHL, FedEx, UPS, EMS, TNT, and Shunfeng Express. If you have a preferred courier agent, we can work with them. The cost of freight from our factory to the Shenzhen agent is already included in the total cost.

Q: Do you provide customization or OEM services?
A: Yes, we offer customization options. We can incorporate your logo onto the product or package based on your samples or design specifications. Our team can also provide design services and manufacture products according to your samples or designs.

Q: Can we become a distributor in our local area?
A: Yes, we actively seek distributors worldwide. For more information on becoming a distributor, please contact us via email at sales1@med-accessories.com.

Order Processing Time:

Stock Orders: We aim to process and ship stock orders within 3 days of receiving the order.
Normal Orders: On average, it takes approximately 2 weeks to process normal orders before shipment.
Batch Orders: The delivery time for batch orders varies based on production schedule and order quantity. For an accurate estimate, please discuss with our team.

Shipment and Payment Information:

Shipment: We offer reliable shipping options through carriers like DHL, FedEx, UPS, EMS, TNT, and Shunfeng Express. If you have a preferred courier agent, we can coordinate with them. The cost of freight from our factory to the Dongguan or Shenzhen agent is included in the total cost.

Payment: We accept payment methods such as bank transfer (TT), Western Union, PayPal, Alibaba, AliPay, WeChat Pay, and L/C (available in specific countries).

Customization and OEM Service:

Customization: We provide customization services to incorporate your logo onto the product or package. Simply provide us with samples or design specifications, and we will proceed with the customization accordingly.

OEM Service: Our dedicated team offers design services and can manufacture products based on your provided samples or designs.

Distributor Policy:

We actively seek distributors worldwide. If you are interested in becoming a distributor for our products, please contact us via email for further information.

Please note that the information provided above has been optimized for clarity. For the most accurate and up-to-date details, we recommend reaching out to the company directly.