1Q: How can you ensure the quality?
A: Before delivery, every product with quality certification will be tested strictly by QC teams. You are also warmly welcomed to our factory to make the inspections. Meanwhile, also support live factory view & crane inspection.
2Q: What's your delivery period?
A: Within 10/25/40 days after your prepayment received. Exact period should be based on detailed requirements and actual period.
3Q: What's your warranty period?
A: 18 months for cranes accepted.
4Q: Do you have engineer oversea installation service?
A: Yes, we could provide the crane supervision, installation, commissioning & training.
5Q: What kinds of products do you have?
A: All kinds of industrial crane (especially non-standard); Overhead Crane; Gantry Crane, Jib Crane, Wire Rope Hoist; Electric Winch, etc.
6Q: Could we buy spare parts in local once they are out of work?
A: Our main electrical parts brand is SIEMENS or Schneider or S E W brand; it's very easy to buy all the world. But if there is any difficulty, we can post to you by express, such as DHL, UPS, FEDEX, Aramex, etc.
7Q: Do you provide lift tools or crane parts?
A: Yes, we can provide any kinds of related parts such as hoists, motor, wheels, hang beam, travel beams, enclosed bus bar, lift clamp, grab, magnet , pulley blocks, C hook, wire rope, drum, etc.