Product Overview

FAQ

1) Q: Where are your company located?
Our company is located in Quanzhou City ,Fujian, of China, near Xiamen city of China , you can visit us from your country to Xiamen international airport! It takes around 45 minutes by car from Airport to our granite factory

02) Q: Are you are a direct exporter & manufacturer of stone products from China ?
A: We are an main Chinese manufacturer of Granite products such as granite tiles, slab, countertop, vanity,mosaic tiles,pavingstone etc granite products , Especially, our granite countertop and vanity have a good advantage in skill and Export Experience.

03) Q: How to start our business with your company?
If you like to order our goods for your projects,you need tell us details including size, color, quantity , that would be better that you offer us drawing,if you just only like to start this stone business, don’t worry, kindly tell your idea, we would have our experienced Staff to service you! We would tell you what is good popular items in your country and answer you all questions

04 ) Q: Can you offer us what is delivery time estimated ?
Depend the quantity, but usually it need takes around 15-20 days for producing upon we receive the deposit

05 ) Q: Which forms of payment do you accept?
We accept TT, and LC
TT (wire Transfer)--- 40%own upon signing contract, 60% paid before shipping
Also accept irrevocable L/C at sight
Western Union,Paypal or Credit Card is also acceptable.Please contact us for more details.

06) Q: How do I obtain samples?
For samples we only charge for the courier cost of the samples which can be ordered DHL, UPS, TNT OR Fedex ground or Fedex Expedited. The rate will be calculated based on your address and the number of samples you order. We can return this courier cost if you order above two containers. Payment can be made by western Union or Wire Transfer(T.T)

07)How does your company handle claims for poor quality product?

Longton stone has inspectors for each steps of fabrication. We try every effort to provide quality products to our buyers. However sometimes we did receive claim of quality problem. If there does exist bad quality workmanship due to fault of human being, you should take photos of that product for claim of replacement.