FAQ About Robot

1.Question: [SAFETY] I want to ensure the industrial robot I purchase complies with industry standards and regulations. What certifications does it have?

Answer: This industrial robot has passed strict industry certifications and standards, including ISO quality management system certification and CE certification and ATEX for painting robots, ensuring its quality and safety.

2.Question:[Technical support] I need an industrial robot with reliable technical support and training services. Do you offer support in this area?

Answer: Yes, we provide comprehensive technical support and training services, including operation training, maintenance training, and on-site support to ensure you can fully utilize the performance and capabilities of the industrial robot.

3.Question:[Material download ]Where can I obtain relevant information about robots, including parameter manuals, mathematical models, and so on

Answer: https://www.efort.com.cn/en/index.php/service/downservice.html

4.Question:【Warranty】how about your warranty

Answer :Yes, our products come with a certain period of warranty. The specific warranty period and coverage may vary depending on the product model and region. Please provide your location and the product model you are interested in to obtain more accurate information. In general, the warranty period is 12 months.

5.Question:【Payment】how about the payment if we place orders to you .

Answer :We accept multiple payment methods, including but not limited to TT, L/C, etc. You can choose the payment method that is convenient for you.

6.Question:[Customization] Do you provide any possible customized service .

Answer: Yes, we provide customization services within a certain range, such as color customization, boot UI customization, LOLO customization, etc., according to the specific requirements of customers. Please provide your customization requirements, and we will do our best to meet your needs.

7.Question: [maintenance] What are the maintenance costs for the industrial robot? I want to understand the long-term operating costs.

Answer: The maintenance costs for this industrial robot are very low. We provide maintenance services including regular inspections, preventive maintenance, and quick-response technical support to minimize your operating costs.

8.Question: [Easy to use ] I expect efficient programming capabilities in the industrial robot for quick deployment and adjustments on the production line. Does it offer efficient programming?

Answer: This industrial robot comes with user-friendly programming interfaces and advanced programming capabilities, allowing for quick and easy deployment and adjustments on the production line.

9.Question: [Reliability] How reliable is the industrial robot? I need a stable and dependable machine to ensure production continuity.

Answer: This industrial robot undergoes rigorous quality control and testing, ensuring excellent reliability and stability. It is built with advanced technology and high-quality materials to ensure continuous production.

Contact

Fengor_Hu (Mr)
Executive Director
MP:+86-15665538866 (whatsapp)

MP: +86-18356576525(wechat )
Skype: hufengguang1980

Email: hufengguang@techflyrobot.com

Anhui Techfly robotics technology Co., Ltd

www.techflyrobot.com

Room 808, 8th Floor, Comprehensive Building, Electronic Industry Park, Jiujiang District, Wuhu City, Anhui Province