--- Our certified technicians will test all items before they were shipped.- You have 14 days from the date you receive your item to return it for a refund.- If you received a defective item, we will exchange it for a brand new replacement within 60 days of the arrival date,we will pay shipping cost back if the product is defective after product checking.- In the case of item refund or exchange, we will be responsible for the shipping costs from our place to yours whilst the buyer will be responsible for the return shipping costs.
----- In the case of exchanging items or refund, please kindly return all the original packaging, together with a note of your eBay user ID, item number and purchase date and reason of returning.
If a parcel is returned to us:
----- If a parcel is returned to us due to insufficient address or unclaimed, we will NOT be responsible for any further re-shipment costs.- Please note that the shipping company will return the parcel to us after two or three unsuccessful delivery attempts to the buyer.- If the buyer requests us to resend the parcel in this case, the buyer will be responsible for all the returning and resending postage fees.- As the above is the policy of the courier company, we hope we can get your understanding and attention in this matter. .- In the case that the parcel is returned to us due to any of above reasons and the buyer wants to get a refund, we will deduct 15% of total item price (i.e. selling price + shipping charge) when issuing refund