Q1: Are you a manufacturer or a trader? Where is your factory?
A: We are a manufacturer, We have a factory in Wuhan, our plant area is nearly7,000 square meters,with fixed assets of over ten million dollars and annualsales of over fifteen million dollars.We have more than 100 employees, with more than 30 senior titles
Q2: What qualifications do you have?
A: We have building decoration, building electrical installation, electronic andintelligent engineering,engineering professional contracting class llqualification, medical license, pressure piping GC2 qualification, is the vicepresident of the purification industry in Hubei Province and the refrigerationdirector unit in Hubei Province.
Q3: Can you provide samples?
A: Yes, we can provide free panels samples, but the shipping cost is borne by thecustomer.
Q4: How long is the production delivery cycle?
A: Our standard is 7-25 days after receiving deposit or confirmation oftechnical data of cleanroom project, if you need, we can make specialarrangement for better delivery.
Q5: How is the shipping cost of an order calculated?
A: You can choose to bear the shipping cost by yourself, orwe can pay theshipping cost after paying extra 30% of the order.
Q6: What are the payment methods?
A: We use T/T with 30% deposit and ship after 70% final payment.
Q7: What kind of after-sales service can you provide?
A: We have a perfect after-sales service system, we will respond in time and deawith it actively to ensure that customers have no worries.
Q8: How do we track the status of orders?
A: We will provide timely production information to ensure that you clearlyunderstand the production status.
Q9: What are your advantages?
A: Our advantages lie in the quality of source materials and qualityprocurement, rich and sophisticated product lines, professional andexperienced technical team and good customer reputation, to providecustomers with one-stop solutions for cleanrooms.