• 11. Products can be returned or replaced at any time if there is a problem

After-sales service:

• 1. Service principle: Timely response, solve problems as soon as possible, and ensure use.
• 2. Service period: During the maintenance period of the LED display body, all maintenance fees are waived; After the warranty period, only materials are charged, and manual labor is not required.
• 3. Service scope: If users find any problems that cannot be solved, please contact our company, we can reply within 24 hours. In order to shorten the maintenance time, the company will deploy power supplies, chips and other spare parts.
• 4.Under normal use and storage, the Company will be responsible for the use and storage of the equipment.

2. Pre-sale service:

• 1.The company can arrange professional personnel to carry out on-site installation and commissioning in strict accordance with the requirements of the scheme and the original manual. If there are special requirements, it is necessary to modify the parts installation plan and coordinate with the user. Our company can guarantee the consistency between the completion time and the contract time. Any problems caused by natural factors or human factors, we will discuss with the customer to find a solution.
• 2.Our company can train users according to the manual. The training covers system use, system maintenance and equipment protection.

FAQ

• Q1: Are you a factory or a trading company?
• A1: We are a factory, with two different factories and a total of 1,000 workers.
• Q2: What are your biggest sellers?
• A2: high-quality self-checkout equipment, outdoor highlighting LCD display equipment, HIGH-DEFINITION LCD advertising display equipment, touch control all-in-one machine, LCD holographic projection and naked eye 3D display equipment, intelligent conference system equipment, etc
• Q3: What certifications does the product have?
• A3: With the national COMPULSORY CCC certification standard, and the European CE certification, north FCC certification, ROHS certification and other export qualifications
• Q4: How about delivery?
• A4: DHL/UPS TNT/fedex and other air and sea transport are available. In a word, we can make any goods you want. Q5: What about delivery dates?
• A5: Generally speaking, the normal delivery date will be within 15 business days of purchase quantity. But for larger orders, please check.