FAQ:
Q1: Can you provide us with flight case ?
Yes, we can provide you with a flight case, but flight case need to be purchased seperately.
Q2: What kind of shipping way you will use ? And how many days it will take ?
All products can be shipped by DHL, UPS, FedEx, EMS, TNT or by air, by sea , etc.
Normally it will be around 8 days, then you can receive goods.
Q3: How long it will be for warranty ?
The warranty will be 1 year (except glass).
Q4: How to deal with it if glass broken when it arrived ?
If you get the goods and open the box, and found anything is broken when it arrived, we can send you the new one .
Q5:How to install it ?
We offer the installing intruction manual and install video for you to install . If you still can not finish it , please contact us for help.
Q6: Can you lower the price if I order more teleprompters ?
Yes, we can apply for a special discounted price for you if you place big order.
Q7: Can you lower the price if I don't need tripod or foot padal controller?
Yes, if you don't need tripod or foot padal controller, please contact sales to reduce some cost for you.
