Product name | Tuya zigbee white 1gang | Standard | eu/uk/fr |
Input voltage | 100-240Vac 50/60Hz | Current Output | 10A |
Load power | 5-400W/Gang Led 5-200W/Gang | Panel Material | Tempered glass panel |
Shell material | ABS+PC Plastic | Control mode | App remote/Voice/Manuel control |
Voice support | Work with Google Assistant Amazon Alexa Yandex Alice etc | Zigbee Hub | Need zigbee Gateway |
Network Security | WPA/WPA2 | Support System | Above IOS 8.0/Android 4.3 |
Languages | 21 languages | Panel color | White/Black/Gold/Grey |
ZIgbee standard | Zigbee 3.0 IEEE802.15.4 | Wireless standard | Zigbee 2.4Ghz 802.11b/g/n |
size | 86*86*35mm | Wire diagram | Live Wire Control |
Gross Weight | 165g/pcs | Installation box | Round or Square installation box |
1:My device on the app stays “Off line”?
The new added device needs 1min to connect to Zigbee HUB. If it stays off line for a long time, please judge the problem by the Zigbee LED status
2:The Zigbee LED is blinking fast once per second, the device cannot connect to your Zigbee, what is the reason?
1:Maybe you have entered wrong WiFi password.
2:Device is too far away from your WiFi. Please take it closer.
3:Does this require a zigbee gateway device?
yes
4:Does your Wifi Zigbee touch sensor light switch need a neutral wire to install?
Need the live wire and neutral wire
5:Do you offer a 2-way wifi touch light switch?
Yes, we offer a 2-way wifi touch switch, it functions stably.But you must at least buy 2 pieces 2-way wifi switches. ( APP use multi-control association function)