Warranty:
1. The Drive Motor is warranted against the manufacturer’s defect for the lifetime
2. Standard warranty for all components is valid for12 months from the date of delivery
3. This warranty does not include damages caused by:
a. Wear and Tear
b. Theft
c. Accidents
d. Act of God & Natural Disaster
e. Unstable power supply (i.e. inconsistent voltage or lightning)

Our Service :

1. Our Factory has 8 years of OEM/ODM experience in the line of barrier gates.
2. Prompt delivery time. Usually, we keep stock of standard models which ensures prompt delivery.
3. We accept OEM/ODM orders to meet the requirements of clients.
4. A trial order is acceptable. Clients can buy samples and test them before bulk ordering.
5. Online technical support makes it carefree to be our business partner.
6. A variety of transportation for your choice. Sea shipment, air cargo, or express, depends on your demand.
7. Factory can be visited on working days. Clients are warmly welcome to visit our factory.

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FAQ:

1. When the Barrier Gate Operator finishes closing, why does the arm open slowly?

• the spring is too tight, you need to release the spring a little, then test it again.
• see whether the main crank touches the triangle tightly or not, if tightly, adjust it.
• reset the balance position and the electrical limit switch.

2. Why does the Barrier Gate Operator controller panel operate with "Di Di Di" abnormal noises?

• As for this, it means the resistance on the controller board is broken, if you have professional tools to check,
• then replace that broken resistance, if not, replace that controller panel.

3. Why does the barrier finish half operation of opening and closing?

• If use our controller panel, you only need to find resistance R37 on the controller panel and replace it is ok.

4. When the barrier closed, why is there a 5-degree inclination angle?

• the model is not good, and the gear doesn't fit each other tightly.
• the barrier didn't adjust well, needs to reset.

5. When the barrier finishes opening, but it closes itself without any order control, what's the problem?

• To check the loop cable first, because the loop cable may have broken
• To check the motor sensor, if it is not set well, then reset it in the middle between two holes on the sensor rod.

6. Why does the arm wave a lot when opening and closing?

• The spring is very tight
• The Screw touches the rubber absorption tightly, needs to be reset again.

7. Rubber lining installation suggestion:

• It is good use for fast speed, like 0.6s, 1s, 1.8s and 3s.
• The place with many vehicles come and go, like shopping center, carpark area.

8. Can you accept OEM/ODM orders?

• Absolutely, we are a manufacturer of barrier gates, with 7 years of research and developing experience.