VIDO is an international brand focusing on manufacturing all kinds of professional tools and small machines, including power tools, cordless tools, garden tools, generators, pumps, welding machines and accessories. VIDO sets up a new branch office in Central Asia in 2019, establishes a long-term sponsorship relationship with Stuttgart's Junior Soccer Team, and becomes the main tools supplier of the Chinese construction company on the strategy of The Belt and Road Initiative in the same year,
VIDO’s goal has been delivering reliable products from the first day of its foundation in 2011. Through 10 years' research and development, VIDO‘s products have stepped into more than 150 countries and regions. With excellent quality and service, VIDO has gained good competitiveness and brand reputation in global market.
Every VIDO product is tested for its function and performance by our professional team led by the well-experienced engineers; durability testing, high-pressure testing, and the machine running without load are included. The product will not be delivered unless it passes all the tests, which means, every VIDO product in customer’s hand is reliable and durable.
Safety and fast delivery of products to customers are ensured by VIDO’s well-run warehouse management and high-efficiency logistics tracking. VIDO continuously pursues customer satisfaction and always provides guarantee and after-sales service to all customers, including spare parts, maintenance and technical support.
VIDO respects and understands every tool user. VIDO dedicates to satisfying every consumer. VIDO will always be there.
Suzhou Wido Machinery Co., Ltd
Purchase service
Each VIDO tool is inspected rigorously before conducting its delivery. There are perdurability, insulation, impact, dust, drawing, high voltage, etc, tested by the VIDO official labs. Every item is tested before in bulk production by the production department. The quality is monitored during the production process, and inspected before the delivery by our professional team from the Quality Inspection Dept.
The sufficient inventory makes it possible for the efficient and fast delivery for both LCL and FCL. Furthermore we will be tracking the transportation of your goods until they are delivered to your final destination.
“The Wealth of Nation“ says, laboring creates value.
“Heavenly Creations" says that if you want to do something good, you should first sharpen its tools.
We do it together, and we can always do the best.
The tool is the partner of each worker. Professional tools can change the world and create a better future, as well as all workers.
Professional tools, Affordable price.
In the field of power tools, the VIDO pioneers have been being indepth research for more than 20 years, dedicating to providing professional tools for every worker at affordable prices.
For that reason, VIDO is established one decade ago.
Over the past 10 years, 3650 days and nights, VIDO holds the principle of producing quality products only, has provided a total of 1,000,000professional tools for workers in more than 150 countries and districts around the world.
LIMITED WARRANTY
The manufacturer warrants that, for the period which be checked in warranty from the date of purchase, this product shall be free of defects in materials and workmanship.We will repair or replace, at our option, this product during the warranty period, and we may require that the product be sent postage prepaid to the seller or an approved service center with all original equipment and a dated proof of purchase. Any replacement or repaired product will only be covered by the limited warranty for the balance of the warranty period from the date of the original purchase.
WHAT IS NOT COVERED
This warranty applies only to the original purchaser at retail and is not transferable.
This warranty does not cover service or replacement of parts resulting from normal wear.
This warranty does not cover accessories or battery packs.
This warranty does not cover malfunction, failure or defects due to:
1. Abnormal use, abuse, neglect, or use not in accordance with the operations manual
2. Damage resulting from accidents, drops or mishandling of the tool
3. Alteration or repairs by other than approved service centers
4. Rental use.
FOR SERVICE
Send the product to the seller or to be directed to an approved service center. When you make a warranty claim or send the tool for warranty service, you must also include a dated proof of purchase.
After the purchase, the manufacturer recommends proper maintenance of the product and to read the operator’s manual before using the machine. When maintain, we recommend that you use the service parts of VIDO product.