1.Is your company a trading company or a factory?

We are manufacturer, factory is located in Zhengzhou, China, welcome to your visit at any time.

2.How long does the warranty?

When delivery, we send free spare parts with container. And in 1 year from the date you receive the products, free spare parts are available, all the product life, there is special after sales team ready for your technology consultant. If need purchase spare part, you can enjoy the best price.

3.Which payment terms are available?

T/T, L/C, West union.

4. How we install the products?

We suggest our engineer install in site, especially for the client who purchase several products one time. The client will be responsible for the engineer round trip tickets & accommodation & salary. If you want to save cost, no need engineer install in site, we will send you install pictures or install videos for free.

5. How we know your quality worth the money?

Seeing is believing, we welcome you come to visit our factory to check by yourself whether the quality is what you are looking for. Also welcome you come to check the quality before delivery.

6.Whether your product can be designed according to our requirement?

Yes,Lonton have own design team,so the product (color, size, capacity,shape etc) can be design as your need.

7. Whether you can help us to send products to our country?

Yes, we have cooperate forwarder, they will choose the most benefit shipping company for you, at least you can compare. Thus, we will make insurance for your for free.

8. Whether you can provide certificate which our government need for customs clearance ?

Yes, SASO, CE, ISO, ECM, SEAL from embassy, CO etc. We can provide to you if you need.