1.We will provide samples with detailed photo quotation for your review.

2.You can go over the quotation upon receiving the samples to finalize the items you want by sending back the SC with your requirements and special needs in advance.

3.You need to wire the deposit by telex transfer(T/T)directly to our account.(a transferring bank slip is needed)

4.On receiving the deposit ,we will release the mass production and monitor the production procedure thoroughly.

5.We ship the container after Quality inspection before we receive the balance from you.

6.Sample costs will be surely returned after the bulk order when we receive the balance.

7.We will provide the documents according to your needs.

4. FAQ

Q1:Are you manufactures and where are your factory?

-Yes, we are manufactures and our factory is located in Xiamen,Fujian,China

Q2:How can you accept small orders?

-Small orders are the trends!

-We have a special team that handles small order, and all of the team members are experienced &

skillful.

-They are well paid to ensure the quality even the quantity is small.

Q3:What do I do if I have a complaint or wish to make a warranty claim?

-Please contact the sales who you purchased the product and contact with him&her before and explain your complaint.You will also need to take your proof of purchase with you. Please note that a manufacturer is obliged to deal with your complaint.

Q4:How do you promise the quality?

-We have strong QC team. We control the quality from in-materials/accessories/online QC/final

products QC/QC before shipping,we do 100% quality control for our customers.When you visit us,you can have an idea, and we warmly welcome you to our factory.

-We own many factory audit report,such as ISO9001,OHSAS14001,ISO14001,WALMART audit report,Disney audit report etc.

Q5:What service you can provide?

-24hs quick response;

-Warranty: 100% compensation upon the defects of manufacturer;

-With our own design team and R&D department,we can help you to develop new items according to

your design and looking for some special items as your request.

Q6:Would you please send us your catalogue?

-We have many specifitic lines of crafts:for garden,for fesitival,for kitchen and others.So please kindly tell us which particular line you are interested in. And we will send the related products for you.

Q7:What are your payment terms?

-Our payment terms are TT.

Q8:When is lead time?

-Our lead time is about 35-55 days